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Job Descriptions:

If you are passionate about helping others and knowledgeable of real estate management, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled property management talent who strive to lead community operations. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work?

This role will support Autumn Ridge Apartments, a large, 366-unit affordable housing community located in Brooklyn Park, MN.

Schedule & Hours:

The schedule for this role will be Monday-Friday; 8 AM - 5 PM.

ESSENTIAL FUNCTIONS

+ Provide excellent customer service with a focus on tenant retention.

+ Meets all designated deadlines.

+ Manages property in accordance with budget limitations.

+ Keeps Property Manager informed at all times in the areas of property conditions, tenant complaints, suggestions for improvement of property performance.

+ Informs management of common areas in need of cleaning and repair.

+ Works on the last day and first day of each month until responsibilities completed; some overtime may be required.

+ Prepares all move-out material for Property Manager.

+ Ensures compliance with state, federal and local housing laws.

+ Complies with all Sherman Associates, agency and city compliance requirements.

+ Stays abreast of any changes in fair housing and affordable housing compliance requirements.

+ Enters marketing information, installs resident, enters vacate notices, prints reports on RealPage and Lead2Lease programs.

+ Assists with subsidy administration in accordance with HUD rules and regulations.

+ Responds promptly and responsibly to resident requests.

+ Plans and coordinates resident activities.

+ Holds regular Crime Watch meetings.

+ Prepares monthly newsletter for entire complex.

+ Develops and maintains effective, professional relationship with residents, the community, and owners.

+ Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants outside agencies and organizations.

+ Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.

+ Sends notices and makes phone calls for any late rent.

+ Assists Property Manager in making purchases in accordance with budget specifications and guidelines.

+ Tracks budget variances and brings those variances to the attention of the Property Manager.

+ Reviews and codes all invoices for payment.

+ Collects rent payments and makes bank deposits on a daily basis.

+ Prints monthly reports concerning lease expiration dates and calculates rent increases.

+ Files all evictions and legal items.

+ Manages delinquency collection and updates delinquency notes weekly in real-time.

+ Other tasks & duties as assigned based on business need.

Supervisory Responsibility

+ As applicable, supervises, coaches, directs, trains, and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.

+ Responsible for carrying out recruitment and hiring efforts in partnership with human resources and management.

Required Experience:

MINIMUM QUALIFICATIONS

Education & Experience

+ 1-3 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience

+ Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.

+ Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting etc.) strongly preferred.

+ Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred.

+ Ability to read, edit, and communicate ledgers to residents.

Required Skills & Abilities

+ As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.

+ A passion for the mission, vision, and values of Sherman Associates.

+ Office hours may vary due to the specific needs of the portfolio.

WORK ENVIRONMENT

+ This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

+ Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

PHYSICAL REQUIREMENTS

+ Must be able to stand at a desk for up to 8-hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.

+ Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.

+ Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

ADDITIONAL SCREENING REQUIREMENTS

+ Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)

Keyword: Property Manager, Community Manager, Apartment Manager, Housing, Affordable, Compliance, Leasing, marketing, Management, Residential, Manager, Building, real estate, assistant, full time

From: Sherman Associates