• Senior Product Owner - M&A

    M&T Bank (Wilmington, DE)


    Joining our Strategy and Execution team focused on digital innovation offers a unique opportunity to be part of a high-impact group driving the next wave of transformation across Institutional Services. As we expand our focus on internet-facing applications and digital experiences, we’re looking for forward-thinking, strategic professionals who are excited to shape how we engage with customers, streamline operations, and unlock new business models. This team takes a client-centric approach to innovation and works closely with industry experts within our corporate trust and agency business to identify unique customer and market needs, while considering broader business capabilities to build sustainable solutions. You’ll be part of a dynamic, cross-functional team where your contributions can directly influence high-impact initiatives.

     

    The Product Owner manages and leads the M&A agile digital product team for Institutional Services by representing the voice of the customer and stakeholders to set a comprehensive vision while aligning with the business strategy for M&A administration and agency services. The Senior Product Owner (SPO) communicates strategic intent to their team to ensure alignment with business capabilities and cross-product platforms, and help with prioritization, while also working to eliminate blockers to enable the team success. In addition, the Senior Product Owner plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working closely with key stakeholders, including senior leadership and their dedicated agile teams.

    Primary Responsibilities:

    + **Vision and Strategy** – Collaborate with stakeholders, engineering, and business architects to create a compelling vision that aligns with the company’s goals and values while aligning with core platforms and capabilities. Understand the needs, goals, and pain points of internal and external customers, and incorporate into overall strategy. Demonstrate a strong understanding of the business environment and needs within the area of responsibility. Understand technical, business and operational impacts of a project or problem.

    + **Team Leadership** – Coach the team to achieve excellence in quality product management artifacts (roadmaps, backlogs, requirements) and data-driven decision making. Lead by example, exhibiting the company’s core values. Establish trust while fostering transparency, collaboration, and excellence by demonstrating empathy and authenticity. Use a matrixed influencing approach to work with essential business partners throughout the organization often at a senior level and irrespective of hierarchy or divisions, advocating for the benefit of the customer.

    + **Digital Transformation** – Analyze competitors and industry trends to advance M&A digital products and drive innovation. Champion the importance of a great customer experience and collaborate cross-functionally with UI designers, engineers, and business experts to ensure our digital products are relevant, fast and easy to use.

    + **Requirements and Roadmaps** – Collaborate with stakeholders to understand problems and to solve and align on long-term business priorities and metrics. Rapidly test ideas and discover practical solutions that deliver desired business outcomes. Balance short and long-term goals to regularly deliver value and address pain points while working toward target state. Document digital product discovery and design for both current and future state using Institutional Services business architecture framework and standards (e.g., BPMN).

    + **Agile Practices** – Prioritize a feature backlog, in partnership with other Digital Product Owners. Manage and remove blockers and help with prioritization of team backlogs. Participate in all appropriate team activities and agile ceremonies. Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design. Manage and lead the analysis of feasibility, cost, or other aspects of planned or potential programs.

    + **Risk & Audit –** Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

    + Complete other related duties as assigned

    Managerial/Supervisory Responsibilities:

    The Senior Product Owner manages a team of Product Owners, including people, budget and planning, and manages activities through influence, accountability and ownership, functioning in an agile environment. Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

    Education and Experience Required:

    + Bachelor’s degree and a minimum of 10 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 14 years’ higher education and/or work experience, including a minimum of 10 years’ business, analytical, technical and/or product experience

    + Proven business expertise with experience in setting clear priorities, understanding business value impacts and independent decision-making

    + Prior experience prioritizing across competing priorities and quickly-changing landscape

    + Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes

    Education and Experience Preferred:

    + Understanding of Design Thinking principles

    + Knowledge of product design and development best practices

    + Knowledge of Agile and Lean principles and practices

    + Experience working in partnership with user experience teams on product design

    + Experience developing/managing digital capabilities

    + Strong verbal and written communication skills

    + Familiarity with M&A transaction lifecycle and deal management services

     

    M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $150,466.11 - $250,776.86 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

     

    Location

     

    Wilmington, Delaware, United States of America

     

    M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.