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+ GENERAL SUMMARY

+ The Director, Patient Care Services - Mental Health & Psych Services reports to the Vice President of Patient Care Services and facilitates collaborative partnerships with the physicians to ensure service line development, management, and growth. The Director is accountable for overall operation, direction and delivery of patient care that promotes safety and well-being of all patients on a twenty-four-hour basis. Responsibilities include but are not limited to implementing evidence-based nursing practice to achieve operational excellence, facilitating respectful and productive interdisciplinary collaborations, promoting and monitoring a culture of efficient, results and customer-oriented services, as well as coordinating staff educational opportunities and certification processes. A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning. The Director, Patient Care Services - Mental Health & Psych Services supports sound fiscal and human resource practices and provides effective leadership to support the development and achievement of the organization’s strategic priorities.

+ ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Facilitates collaborative partnerships with Mental Health leadership and staff to ensure service line development, management, and growth.

+ Develops a dyad partnership with the Inpatient Mental Health Section Chief to ensure collaboration and communication across the continuum.

+ Provides leadership and direction for acute inpatient mental health units.

+ Accountable for overall operation, direction and delivery of patient care that promotes safety and well-being of all patients on a twenty-four-hour basis.

+ Implements policies and procedures that conform to CHKDHS philosophy of evidence-based nursing practice to achieve operational excellence, facilitating respectful and productive interdisciplinary collaborations, promoting and monitoring a culture of efficient, results and customer-oriented services, as well as coordinating staff educational opportunities and certification processes.

+ Manages research and programmatic grants for service area, develops processes to promote quality of service, budgetary compliance, and provides leadership to clinical social workers, child life specialists, and other team members. Monitors operations and quality standards to assure compliance with governmental regulations and the established standards of accrediting agencies, including federal research regulations.

+ Collaborates with physicians to ensure patient-centered care, respectful communication, and focus on improving outcomes.

+ Role model the EXCEL behaviors and coach/mentor staff to impact staff and patient experience. Promotes teamwork, mutual respect and effective communication.

+ Directs and manages contracted services to meet patient and organization needs

+ A high level of independence in performance of the role and/or solution of problems is expected, however, demonstrated cooperation and collaboration is equally essential for successful functioning.

+ Monitors operations and quality standards to assure compliance with governmental regulations and the established standards of accrediting agencies, including federal research regulations.

+ Maintains appropriate standards of nursing practice and standards of care throughout the Mental Health units.

+ Independently carries out and is accountable for daily operations and other activities as assigned.

+ Leads, manages, coaches, and trains a team or department, provides guidance, support, and mentors to ensure optimal performance and productivity.

+ Oversees the recruitment, hiring, team/department orientation, performance appraisals and disciplinary actions including up to termination processes for a team or department.

+ Performs all other duties as assigned.

+ LICENSES AND/OR CERTIFICATIONS

+ Required Licenses and/or Certifications

+ + Current Virginia state license as a Registered Nurse or Registered Nurse holding a valid Compact State license.

+ Preferred Licenses and/or Certifications

+ + None preferred.

+ MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

+ Required Education and Experience

+ Master's degree in Nursing required; may be substituted with a Master’s in Business Administration, Public Health, Healthcare Administration, or related field provided the candidate also possesses a Bachelor's degree in Nursing (Candidates currently enrolled in a Master’s program will be considered. Individual must complete program within one year).

+ Minimum of five years of progressive mental health care leadership experience in a setting committed to collaborative decision making and team development required.

+ Strong background in clinical research and regulatory compliance necessary.

+ Previous experience in managing research grants and clinical contracts.

+ Preferred Education and Experience

+ None preferred.

+ Required Knowledge, Skills and Abilities

+ Professional knowledge of areas of responsibility to include theory, practice and administration in order to direct planning and implementation.

+ Requires analytical skills necessary to organize and oversee work of subordinates.

+ Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.

+ WORKING CONDITIONS

+ Normal office environment with little exposure to excessive noise, dust, temperature and the like.

+ PHYSICAL REQUIREMENTS

+ Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20B1%20Jobs.pdf )

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