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Description

We are looking for a dedicated Part Time Administrative Coordinator to join our team in Spokane. This is a long-term contract position offering a unique opportunity to support service and operations teams in the commercial furniture industry. The role involves managing service and warranty documentation, coordinating repair processes, and maintaining effective communication with clients, vendors, and internal stakeholders.

Responsibilities:

• Oversee the submission and tracking of service requests and repair reports from installers, account managers, and customers.

• Maintain accurate records by logging service tickets and ensuring all necessary documentation, including photos, is provided.

• Monitor the progress of open service jobs, ensuring timely follow-up and resolution of outstanding issues.

• File warranty claims with manufacturers and vendors, adhering to product-specific warranty terms.

• Track and document the status of warranty claims, including approvals, denials, and reimbursements.

• Communicate updates on warranty claims and service timelines to clients and internal teams.

• Coordinate with vendors and manufacturers to order parts, submit claims, and resolve issues.

• Support account managers by ensuring alignment on service follow-ups and client communications.

• Organize and maintain both digital and physical filing systems for service and warranty records.

• Generate regular reports summarizing service activities, including claim volumes and response times.

Requirements • Proven experience in administrative roles, preferably in a service or operations environment.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Familiarity with warranty filing processes and service documentation is highly desirable.

• Excellent communication skills, both written and verbal, to liaise with clients, vendors, and team members.

• Proficiency in managing digital filing systems and tracking tools.

• Attention to detail to ensure accuracy in documentation and reporting.

• Ability to work collaboratively with cross-functional teams to ensure seamless operations.

• Prior experience in the commercial furniture industry is a plus, but not required. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .