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Description We are looking for an Order Entry Clerk to join our team in Jacksonville, Florida, on a Contract-to-Permanent basis. In this role, you will play a key part in ensuring accurate and timely order processing while delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment and demonstrate a commitment to excellence and attention to detail.

Responsibilities:

• Process customer orders promptly and with precision, ensuring all details are accurately recorded.

• Build and maintain strong relationships with customers by addressing their needs and educating them on relevant products and services.

• Handle inbound and outbound customer communications, including calls and emails, to provide superior service.

• Collaborate with internal teams to manage production orders, purchase orders, and supply requests.

• Schedule appointments and coordinate order-related activities to ensure customer satisfaction.

• Utilize data entry skills to update order processing systems and maintain accurate records.

• Identify and resolve customer concerns effectively, ensuring a positive experience.

• Adhere to company procedures while adapting to changing priorities and workflow.

• Support additional administrative tasks as assigned by management.

• Maintain a safe and organized work environment, adhering to company policies and protocols. Requirements • Minimum of two years of experience in order entry, customer service, or a related field.

• Proficiency in Microsoft Excel, Microsoft Word, and order processing systems.

• Strong verbal and written communication skills, with the ability to effectively interact with diverse individuals.

• Exceptional organizational and problem-solving abilities, capable of managing multiple priorities.

• Acute attention to detail and commitment to accuracy in data entry and documentation.

• Ability to work both independently and collaboratively within a team setting.

• Flexible and adaptable mindset to thrive in a dynamic and evolving work environment.

• Familiarity with handling business sales, purchase orders, and supply ordering processes. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .