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Position Title:Food Service Supervisor

Job Group:Merit

Required Minimum Qualifications:• High school graduation or equivalent and two years of directly related food distribution experience; or Any equivalent combination of post high school education and experience providing a knowledge or background in institutional food service distribution.

Preferred Qualifications:Large quantity food production experience in a college, high-volume restaurant, hospital, or a similar large-scale kitchen

Supervisory experience with large teams in food service or retail, including training and developing employees

Proficiency in managing recipes and applying basic math for accurate food preparation

Basic knowledge of food handling, preparation, and serving food in large quantities

ServSafe® or similar food handler certification

Job Description:

Iowa State University Dining serves over 8,000 meals a day across 26 locations—including dining centers, cafés, and markets. As a Food Service Supervisor, you’ll play a key role in helping keep one of these operations running smoothly. This hands-on position blends food service with leadership as you manage staff, support daily prep and service, and help create a positive experience for our students and guests.

Schedule: PM shift with a varying schedule based on operational needs. Works every other weekend or has two set weekdays off.

Watch our team in action HERE (https://www.youtube.com/watch?v=4FWrKb-rYPw)

What You’ll Do

+ Lead Daily Food Service OperationsSupervise kitchen and service areas to support meal production and timely service. Prepare food, follow standardized recipes, meet dietary needs, and ensure consistency and quality across locations.

+ Support and Train StaffAssign tasks and provide direct supervision to student and merit staff. Offer hands-on training, monitor performance, and help maintain a supportive, efficient work environment.

+ Manage Sanitation, Inventory & SuppliesReceive and organize deliveries, label and store food, and monitor inventory. Enforce food safety procedures, participate in cleaning routines, and reduce waste through proper storage and rotation.

+ Contribute to Menu & Recipe DevelopmentCollaborate with the culinary team to test and refine recipes. Support documentation and rollout of menus, including those for special diets and wellness-focused offerings.

+ Other Duties as AssignedProvide general support and flexibility to meet operational needs throughout the dining system.

What You’ll Get

+ Insurance benefits (medical, dental, and vision) starting on your first day—with timely enrollment

+ Competitive retirement options with generous university contributions

+ Free meal with every shift

+ Paid time off, sick leave, and holiday pay – Enjoy Holidays OFF!

+ Consistent, full-time schedule

+ Steady work that supports the campus community

Characteristic Duties and Responsibilities

+ Supervises operations of food distribution, including set-up, service, maintenance, and personnel.

+ Plans and prepares work assignments and schedules.

+ Interviews and recommends the employment of support staff.

+ Trains, assigns work to, and evaluates the performance of support staff, and recommends salary increases, promotions, and status changes, including dismissals.

+ Prepares service and supply requisitions.

+ Maintains inventory controls.

+ Monitors cash register functions.

+ Prepares periodic reports on food distribution activities, including inventory records, personnel records, and fiscal reports on cash register functions.

+ Consults with other Food Service Supervisors and Managers to coordinate dining facility operations.

+ Maintains sanitation and safety standards.

+ Prepares menus and pricing boards, and schedules.

+ Responds to inquiries and complaints from staff, students, and patrons.

Knowledge, Skills, and Abilities

+ Knowledge of methods and practices of institutional food preparation and service.

+ Knowledge of principles of food sanitation, health hazards, and the necessary precautionary measures.

+ Ability to maintain effective working relationships with others.

+ Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates under time schedule pressure while maintaining cost effectiveness.

+ Ability to measure and evaluate employee performance and conduct interviews.

+ Knowledge of principles of inventory management and control.

+ Ability to collect data and compile food service and food production reports.

+ Ability to maintain records of quantities of ingredients used and volume of production.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:08

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application.

Please be prepared to enter or attach the following:

+ Resume

+ Cover Letter

If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

+ Retirement benefits, including defined benefit and defined contribution plans

+ Generous vacation, holiday and sick time, and leave plans

+ Onsite childcare (Ames, Iowa)

+ Life insurance and long-term disability

+ Flexible Spending Accounts

+ Various voluntary benefits and discounts

+ Employee Assistance Program

+ Wellbeing program

Original Posting Date: July 15, 2025

Posting Close Date:July 24, 2025

Job Requisition Number:R17405

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.