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This position is on-site/hybrid in Berkley Heights, New Jersey. A qualified applicant must be local to this area or be open to relocation.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Practice - CIS - Cloud, Infrastructure, and Security Services

**About Cloud Infrastructure & Security Services:** Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Job Summary

Join our team as a Mainframe Frontend Tester where you will leverage your expertise in E2E testing, Front-end Mainframe SCM administration, and z/OS Administration to support our Cards & Payments domain. With a hybrid work model and day shifts you will play a crucial role in ensuring seamless operations and system integrity contributing to the company's mission of delivering reliable and efficient payment solutions.

Responsibilities

+ Manage and maintain Mainframe SCM systems including Changeman and Endevor to ensure optimal performance and reliability.

+ Engaging with development to resolve E2E environment related issues impacting client testing cycles. Front end technologies supported are Unix (commands, vi) and shell scripts.

+ Responsible for performing root cause analysis, first/second level investigation, escalation and resolution of process and batch failures in a timely manner.

+ Ensure E2E client service level agreements are attained

+ Serve as an escalation point for client issues related to the E2E environment or more complex issues.

+ Engage with backend team that monitor E2E batch flow to ensure batch streams are processing on time, identify issues that require corrective action and follow up for resolution.

+ Implement appropriate corrective actions to eliminate recurring batch job failures, coordinating, monitoring, approving E2E environment change related activities, performing training and coaching for less experienced team members, update procedures as changes occur and deficiencies are identified.

+ Analyze documentation supporting changes in a complex E2E environment.

+ Responsible for monitoring and support transmissions, perform replay/retransmission of files as needed

+ Able to initiate bridge calls when multiple application and support teams require direct communication between each other to resolve problems.

+ Capable of promoting Incidents to Incident Management for a severe issue where production is impacted.

+ Ability to page out Application Teams for batch issues/abends and page additional Application Teams/additional resources when needed.

+ Oversee z/OS Administration tasks ensuring system stability and efficient resource utilization.

+ Collaborate with cross-functional teams to implement and support Cards & Payments solutions enhancing transaction processing capabilities.

+ Provide technical expertise in troubleshooting and resolving system issues minimizing downtime and ensuring business continuity.

+ Develop and implement system enhancements and upgrades aligning with industry best practices and organizational goals.

+ Monitor system performance and conduct regular audits to identify areas for improvement and ensure compliance with security standards.

+ Document system configurations and procedures maintaining accurate records for future reference and audits.

+ Assist in capacity planning and performance tuning to support growing business demands and optimize resource allocation.

+ Conduct training sessions and provide guidance to junior team members fostering a collaborative and knowledgeable work environment.

+ Participate in project planning and execution contributing to the successful delivery of technology initiatives.

+ Ensure adherence to company policies and regulatory requirements maintaining the highest standards of data integrity and security.

+ Communicate effectively with stakeholders providing updates on system status and project progress.

+ Stay updated with the latest industry trends and technologies applying new knowledge to enhance system capabilities.

Qualifications

+ Demonstrate a high level of understanding of AIX/Linux operating systems and HPE NonStop (Tandem), mainframe computer operations and familiarity with JCL a plus.

+ Experience supporting OLTP applications on HPE NonStop (Tandem) systems, including Guardian/OSS, TACL, Pathway, Enscribe.

+ Proficient in technical operations analyst support and root cause analysis. Awareness of AWS platforms with tech stack that includes C, C++, COBOL, Java programming languages and databases like SQL/MP, DB2, Oracle, RDS Postgres.

+ Capable of multi-tasking in a fast paced highly technical environment.

+ Ability to communicate and report detailed technical information/issues to management, following the appropriate escalation procedures.

+ Adept at troubleshooting and resolving complex technical problems in a highly demanding and challenging environment, enhancing computer operations procedures, and reengineering operation processes to increase efficiency.

+ Possess strong experience in Mainframe SCM administration specifically with Changeman and Endevor.

+ Demonstrate expertise in z/OS Administration with a focus on system stability and performance.

+ Have a solid understanding of the Cards & Payments domain with experience in transaction processing systems.

+ Exhibit excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.

+ Show proficiency in system monitoring and performance tuning ensuring optimal resource utilization.

+ Display strong communication skills with the ability to collaborate effectively with cross-functional teams.

+ Maintain a proactive approach to learning and professional development staying current with industry advancements.

Certifications Required

Certified Mainframe Professional z/OS Certified Administrator

Salary and Other Compensation:

Applications will be accepted until August 15th, 2025.

The annual salary for this position is between $49,001 - $92,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.