• Program Manager

    Actalent (Redmond, WA)


    Job Title: Program Manager

    Job Description

    We are seeking a skilled Program Manager with expertise in process and procedure management. This role requires mapping, analyzing, and optimizing business processes using tools like Visio or BPMN. The ideal candidate will have a strong grasp of methodologies such as Lean Six Sigma and Agile and be capable of managing projects and driving continuous improvement.

    Responsibilities

    + Map, analyze, and optimize business processes using tools like Visio or BPMN.

    + Manage projects and drive continuous improvement using Lean Six Sigma and Agile methodologies.

    + Interpret data and performance metrics to inform decision-making.

    + Create and maintain clear, standardized procedures and documentation.

    + Lead cross-functional teams and initiatives.

    + Engage stakeholders and train staff on new processes.

    + Align processes with organizational goals and navigate transitions smoothly.

    + Conduct risk assessment and mitigation planning.

    + Implement change management strategies using models like ADKAR or Kotter's.

    Essential Skills

    + Proficiency in process mapping tools such as Visio, Lucidchart, or BPMN.

    + Strong understanding of process improvement methodologies like Lean Six Sigma and Kaizen.

    + Experience with project management tools and frameworks such as Agile, PMP, or Scrum.

    + Ability to analyze data and performance metrics using Excel, Power BI, or Tableau.

    + Skilled in writing and maintaining SOPs, manuals, and documentation.

    + Excellent verbal and written communication skills.

    + Ability to lead cross-functional teams and engage stakeholders effectively.

    + Strategic thinking and problem-solving capabilities.

    Additional Skills & Qualifications

    + Bachelor's degree in business administration or a related field preferred.

    + PMI or PMP certification preferred.

    + 8-10 years of experience in process management, technical writing, and documentation.

    + Attention to detail and strong organizational skills.

    + High presence and confidence in speaking up and coordinating meetings.

    + Background in designing processes and leveraging AI is a plus.

    + Consulting experience and background in supply chain are advantageous.

     

    Work Environment

     

    This position is 100% remote, with work hours aligned to PST.

    Pay and Benefits

    The pay range for this position is $65.00 - $75.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully remote position.

     

    Application Deadline

     

    This position is anticipated to close on Jul 18, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.