"Alerted.org

Cashier/Receptionist - Part Time - Mon & Tues 3-7pm & Sat 10am-5pm

Summary

**Title:** Cashier/Receptionist - Part Time - Mon & Tues 3-7pm & Sat 10am-5pm

**ID:** 940

Description

If you are a strong team player and you have a passion for providing exceptional customer service, look no further than Hoselton Auto Mall!

We are looking for a customer and team oriented** **Cashier / Receptionist** **to join us!

+ **Schedule:** Monday & Tuesday, 3-7pm, and Saturday 10am-5pm

+ **Compensation:** $16.50 per hour, **PLUS** monthly **BONUS** opportunity (after 90 days)

Why would you want to join the** **Hoselton** **Receptionist / Cashier Team?

+ We have an **amazing** **team, great culture** and **awesome customers** !

+ You will be the face of the company with the opportunity to see repeat customers and build great customer relationships!

+ **This is an entry level position that offers the opportunity to gain customer and administrative experience!**

What does a Receptionist / Cashier do?

+ Answers inbound calls and assisting the customer by transferring calls, providing general information, etc

+ Receives payments from customers for sales, service and parts

+ Files all necessary paperwork, completing administrative projects, etc.

+ Collects, sorting and distributing inter-company mail

+ Completes general "housekeeping" tasks such as sanitization of the lobby/cashier offices

+ Provides excellent customer service by addressing customer complaints, answering questions and making sure they are comfortable

What are we looking for in a candidate?

+ Customer service experience is **required,** reception AND cashiering experience are **_highly preferred_**

+ **Must have exceptional patience, great phone manners, be dependable and have a positive attitude**

+ Must be at least 18 years of age, eligible to work in the US, and be able to pass a drug screen

Why Hoselton Auto Mall? We offer......

+ A fantastic work environment with state of the art technology and TONS of opportunity for advancement!

+ 401(k) retirement plan (with profit sharing & employer match)

+ Discounts on CARS, parts, service!

+ A chance to participate in fun employee events and meaningful community service events throughout the year

+ This is a great opportunity to work for a premier auto dealership that has been doing business since 1920!

+ See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

Don't wait... click **_Apply Now_** **!**

POSITION SUMMARY

The Cashier / Receptionist is responsible for cashing out customers as well as answering and transferring phone calls in a timely and accurate manner while providing excellent customer service to all customers.

DUTIES AND RESPONSIBILITIES

The Cashier / Receptionist is accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job.

+ Ensuring customers, both in store and on the phone, are comfortable and enjoying their stay at Hoselton (actively offer; coffee, cookies, and kids kits, etc.).

+ Cashiers must be logged into the phone system at all times, the only exclusions would be for a customer need.

+ Answering phone calls in the manner instructed.

+ This will include but is not limited to; using scripts that have been provided, warm transferring calls, and asking if voicemail is “ok.”

+ Routing incoming calls to the appropriate extensions.

+ Providing basic information to callers and taking thorough messages as necessary.

+ Completing all applicable filing during their shift.

+ Receiving cash, checks, drafts and credit card payments from customers and provide them with a receipt or invoice and properly record the transaction in the dealership's computer system and cash register.

+ Handling customer complaints with integrity and poise; referring the complaining customer to the appropriate individual for further communication.

+ Handling distribution of petty cash for the complex (Toyota store only).

+ Distributing inspection stickers to service personnel as needed.

+ Collecting, sorting and distributing inter-company mail.

+ Performing general housekeeping duties, such as taking care of plants and straightening magazines, vacuuming or sweeping the area, as well as picking up any toys that have been left out.

+ Maintaining coffee and supply inventory and reporting to manager or Lead Cashier for ordering purposes.

+ Helping with various mailing and other administrative projects.

+ Perform other duties and responsibilities as needed.

EXPECTATIONS

+ Adhere to Company Policies and Procedures, including the dress code.

+ Cashiers are not to have cell phones at their desk, if a cashier must take a personal call they must notify the Lead Cashier.

+ Perform duties as workload necessitates.

+ Maintain a positive and respectful attitude.

+ Communicate regularly with supervisor about department issues verbally and/or in written form.

+ Demonstrate flexible and efficient time management and ability to prioritize workload.

+ Consistently report to work on time prepared to perform duties of the position.

+ Strive for harmony and teamwork within the department and between other departments.

+ Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions.

+ Listen actively to understand others completely.

+ General housekeeping – maintaining a clean and efficient work area free of debris and clutter.

REQUIRED COMPETENCIES

+ High School diploma required

+ Ability to multi-task and prioritize workload

+ High motivation, work ethic, and enthusiasm

+ Professional appearance and attitude

+ Must possess excellent verbal and written communication skills

+ Some computer knowledge and/or experience

+ Must be at least 18 years of age and eligible to work in the U.S.

+ Must be able to pass a drug test

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

+ Stand, walk, sit

+ Use hands to handle cash, use the phone, computer mouse and keyboard, etc.

+ Bend, stretch, and reach with arms and legs

+ Climb, balance, stoop, kneel, crouch

+ Talk, hear and smell

+ Lift and move up to 20 pounds

+ Vision requirements include: closeness, distance, peripheral, depth perception and the ability to focus

+ Use physical and manual dexterity

+ Ability to sit for a long period of time in an office chair

+ Use computers and office equipment as part of their daily functions

+ May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

_Hoselton Auto Mall is an equal opportunity employer._