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**Job Type:** Regular

**Time Type:** Full time

**Work Shift:** Day (United States of America)

**FLSA Status:** Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

To perform clinical tasks related to assisting providers and other staff within the medical office.

Job Description:

_Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system._

_Are you ready to become a part of our dynamic Internal Medicine Team?_

Roles and Responsibilities

+ Answers emergency triage phone lines in a professional, educated, respectful manner, appropriately representing the providers and practice at all times.

+ Provides detailed documentation of all phone calls triaged from patients, representatives of patients, pharmacies, and other facilities following protocols and/or orders put forth by providers.

+ Forwards all appropriate information, both emergency and non-emergent, to providers in a timely manner for review and action as necessary.

+ Completes an initial review of all laboratory reports as well as any other ancillary testing results and forwards all information to providers and/or medical records in a timely manner, following protocols and/or orders put forth by providers.

+ Performs in office testing as ordered by providers per protocol for medical office.

+ Assists in triaging and educating patients within office prior to visit with providers.

LEADERSHIP CAPABILITIES

+ At times and when directed, may provide guidance and support to others while acting as a resource, trainer and/or preceptor.

JOB REQUIREMENTS

Qualifications:

+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable the individual to perform the essential functions.

Communication:

+ Must possess verbal and written skills to communicate effectively and courteously with a diverse group of professional and non-professional members of the health care team, patients and family/significant others.

Minimum Education

+ Graduate of a Licensed Practical Nursing Program.

Minimum Work Experience

+ Previous experience in an internal medicine setting preferred

Required Licenses

+ [Massachusetts, United States] Licensed Practical Nurse

+ Hold current Massachusetts License in Practical Nursing or Registered Nursing.

Other

+ Maintain current CPR certification.

FUNCTIONAL DEMANDS

Physical Demands

+ Provides direct care to patients including lifting, moving, and assisting. Regular standing, bending and walking.

Work Environment

+ Medical office environment.

Age-Specific Criteria

+ Patient care provider

Patient Care Provided For

+ Adolescent

+ Pediatric

+ Adult

+ Geriatric

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity** **Employer/Veterans/Disabled