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Bereavement Services Coordinator
- St. Luke's University Health Network (Bethlehem, PA)
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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Bereavement Coordinator/Counselor coordinates bereavement services in the home, in-patient hospice, skilled nursing facilities/nursing facilities, intermediate care facilities for those with a mental health diagnosis, or other facilities as appropriate and identified, and the community. This position develops and maintains supportive counseling and educational services for families, staff and the community at large. This position is responsible for all aspects of bereavement follow-up, which includes counseling, support groups and mailings.
JOB DUTIES AND RESPONSIBILITIES:
+ Develops and Coordinates the Bereavement Program, including: Sympathy letter and quarterly mailings, Creation and distribution of monthly bereavement mailing, Workshops, Support groups and other grief-related support/outreach programs to the community.
+ Trains and supports and supervises volunteers involved in bereavement services.
+ Schedules, plans, evaluates and participates in support groups, workshops and grief related support/outreach programs in the community.
+ Works as a collaborative member of the Bereavement team along with Bereavement Supervisor.
+ Delivers Counseling services, including: Ongoing assessment and development of the Bereavement Plan of Care for individuals grieving loss of Hospice patient; Telephone calls to the bereaved; Individual and family short term grief counseling, in their home or at office; Referral to community professionals for long term counseling services and crisis management assistance.
+ Works under supervision and in consultation with Bereavement Supervisor.
+ Plans and implements new programs for the hospice bereaved and the community based on based on identified needs (i.e. grief in the workplace, biblio-therapy group, memoir writing).
+ Educates medical and lay community on grief process and supportive measures.
+ Assures that high standards of bereavement care are maintained through satisfaction surveys, audits and benchmarking.
+ Supports hospice team in dealing with multiple losses.
+ Participates in regional bereavement programs.
+ Is available for emergency on-call service.
+ Uses own transportation to provide services: Must have and maintain valid Driver’s License; Must have and maintain a good driving record accepted by the Network insurance carrier; Must have and maintain motor vehicle insurance with the minimum requirements established by PA or NJ; Must obey and adhere to all motor vehicle regulations and laws while operating vehicle; Must perform routine maintenance on vehicle.
PHYSICAL AND SENSORY REQUIREMENTS:
Exertional activity - Occasionally lift and/or carry 50 lbs. Frequently lift and/or carry 25 lbs. Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time. Stand and/or walk at least 6 hours in an 8-hour work day. Very few medium occupations in the national economy are performed primarily in a sitting position.
Nonexertional activity - Stooping (bending at the waist) and crouching (stooping and bending at the knee) required frequently in most medium jobs. Handling (grasping) – required frequently in most medium jobs. Fingering (fine manipulation) – required only occasionally in most medium jobs.
Important: The functional capacity to perform medium work includes the functional capacity to perform sedentary and light work
Good physical and mental health. Neat, clean, and conforms to the uniform code.
Constant standing and walking during work periods. Turning, stooping, bending, climbing, stretching and lifting in the provision of comprehensive bereavement counseling. Finger and hand dexterity necessary to handle equipment used in the evaluation process. Visual and auditory acuity required to provide comprehensive bereavement counseling.
Environmental Conditions - Inside-Office environment and in patients’ homes.
Outside- Traveling to and from clinics and/or cases in extreme cold and heat, wet and/or humid conditions, snow, ice and/or fog. Hazards- Exposure to contagious disease. Road and driving. Domestic pets.
EDUCATION:
Master’s level prepared in counseling psychology, divinity, education or social work with depth of knowledge and experience in bereavement or mental health related field required. LCSW, LPC preferred.
TRAINING AND EXPERIENCE:
Background experience in Hospice and Bereavement care, counseling, group facilitation and psycho-education preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)
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