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MEDICAID ANALYST SUPERVISOR

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MEDICAID ANALYST SUPERVISOR

Salary

$3,904.00 - $7,025.00 Monthly

Location

New Orleans, LA

Job Type

Promotion

Job Number

MVA/PJ/210616

Department

LDH-Medical Vendor Administration

Opening Date

07/15/2025

Closing Date

7/22/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

This Medicaid Analyst Supervisor is responsible for supervising a staff of Medicaid Eligibility Analysts who determine eligibility in Medicaid Programs.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES:

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Leading Effective Teams: The ability to guide and motivate a team to create, plan for, and achieve goals.

Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.

Managing Performance: The ability to direct and to evaluate the work of employees.

Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelor's degree plus three years of social services experience; OR

An advanced degree plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

+ Supervises a unit of Medicaid Analysts with responsibility for the maintenance of acceptable standards of assistance.

+ Ensures strict adherence to all rules and regulations by all personnel in the unit.

+ Ensures that work production and quality meet state, regional, and national goals established by the respective administrators.

+ Assists Medicaid Analysts in especially sensitive or difficult applications by advising on procedural issues, policy, and decisions.

+ Plans and coordinates in-service training for personnel in the unit.

+ Monitors case development through reviews as directed by agency policy, previous review findings, and quality control findings.

+ Interprets program policy to subordinates to ensure consistency with federal rules, regulations, and guidelines.

+ Monitors work flow in the unit including controlling distribution of cases and completing weekly and monthly statistical reports.

+ Interviews applicants and recipients concerning their rights in relation to fair hearings.

+ Interviews complainants and investigates possible adjustments.

+ Responds to requests in accordance with the Privacy Act and the Freedom of Information Act.

+ Conducts special investigations and studies. Develops and maintains files for corrective action.

Position-Specific Details:

Appointment Type: This is a promotional opportunity open only to classified employees with permanent status with Louisiana Department of Health. The selected candidate may be filled as a Detail to Special Duty before promoting into the position.

Cost Center: 305-2050402

Position Number(s): 50527577

This position has a Special Entrance Rate (SER) of:

$24.35 hr / $1,948.00 bi-weekly

This position comes with a Premium Pay Rate of up to $2.00 per hour for hours worked only and based on years of service at Louisiana Department of Health (LDH), Office of Medical Vendor Administration (MVA) – Eligibility Field Operations (EFO):0 months to less than 3 years - $1.00/hour

3 years to less than 6 years - $1.50/hour

6 years or greater - $2.00/hour

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Paula Jackson

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818Baton Rouge, LA 70821225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a current classified employee with permanent status with Louisiana Department of Health?

+ Yes

+ No

02

LET: Rate your ability to lead effective teams based on our definition: The ability to guide and motivate a team to create, plan for, and achieve goals.

+ 1= I have no experience and/or am uncomfortable leading effective teams

+ 2= I have limited experience or require assistance to lead effective teams

+ 3= I can lead effective teams

+ 4= I can lead effective teams and help others improve their ability to lead effective teams

03

LET: Explain your rating by providing specific and relevant examples in the box below.

04

MC: Rate your ability to manage conflict based on our definition: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.

+ 1= I have no experience and/or am uncomfortable managing conflict

+ 2= I have limited experience or require assistance to manage conflict

+ 3= I can manage conflict

+ 4= I can manage conflict and help others improve their ability to manage conflict

05

MC: Explain your rating by providing specific and relevant examples in the box below.

06

MP: Rate your ability to manage performance based on our definition: The ability to direct and to evaluate the work of employees.

+ 1= I have no experience and/or am uncomfortable managing performance

+ 2= I have limited experience or require assistance to manage performance

+ 3= I can manage performance

+ 4= I can manage performance and help others improve their ability to manage performance

07

MP: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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