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Frontdesk Client Associate - Houston, TX

General Information

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City

Houston

State/Province

Texas

Country

United States

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Tuesday, July 15, 2025

Working time

Full-time

Ref#

20036127

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

28,500

Annual Base Salary Maximum

57,000

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Purpose:

+ Greets vendors, customers, job applicants, and other visitors, and assures they are routed to the proper individual and departmentwarmly and professional.

+ Record details of all incoming calls.

+ Obtains caller's name and routes any incoming calls or visitors to the appropriate persons.

+ Issue visitor's pass and/or parking validation.

+ Escorts visitors, visiting employees, candidates, and caterers to appropriate host or location on floors.

+ Perform Visitor registration, and onboarding processes.

+ Fire warden for the assigned floor.

+ Responsible for fulfilling badge requests and assigning the approved access to each badge.

+ Maintains badge printer and orders supplies for badges and badging accessories.

+ Ships badges and tracks UPS and charges associated to access control administration.

+ Identifies technical issues with Kiosk software and other software used to facilitate access control administration to the appropriate stakeholders and tracks resolution.

+ Performs yearly audits of access control authorizations as directed by Corporate Security and provided guidance.

+ Point of contact for off-sites that are having access problems to troubleshoot via email or Teams call.

+ Identifies issues with access panels at WM sites that are experiencing technical issues and communicates with WM Security to resolve.

+ Produce access control situation reports as requested by Facilities, Security, and off-sites.

+ Notify recipients of package arrivals and coordinate pickups

\#LI-CL1

\#LI-ONSITE

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.