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Business Systems Analyst 2

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Business Systems Analyst 2

Salary

$80,142.40 - $130,062.40 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Job Number

2025-00205

Division

Metro Transit

Department

Transit Control Ctr-Bus Transp

Opening Date

07/02/2025

Closing Date

7/16/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

The candidate's permanent residence must be in Minnesota or Wisconsin.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Business Systems Analyst (BSA) works within the Transit Control Center (TCC) Technology System department, which is a subunit of Transportation Operations within Metro Transit. The BSA will be responsible for the proper administration, maintenance, and execution of our Computer-Aided Dispatch/Automatic Vehicle Location (CAD/AVL) systems and other technological, reporting, and analysis processes utilized by the department to support the delivery of high-quality public transportation within the Twin Cities region.

What you would do in this job

Key Responsibilities Include (but are not limited to):

+ System Administration & Support

+ Support and lead the administration of Computer -Aided Dispatch/Automatic Vehicle Location (CAD/AVL) systems ( TransitMaster / OnRoute ) and Audio Log system.

+ Provide software installations, patching, upgrades and configurations.

+ Provide first responder for systems troubleshooting and service inquiries.

+ Provide rotational after-hour support.

+ Collaboration with IT and Vendors

+ Collaborate with Information S ervice (IS) personnel and vendor s in database, server administration and issue resolutions .

+ Data and Interface management

+ Manage the weekly schedule data merge process, including system setup, interface execution, validation, and troubleshooting .

+ Analysis and Documentation

+ Performed data analysis, root cause analysis, and systems auditing

+ Perform business process (re)design and documentation; business and use case development .

+ Vendor and Contract Management

+ Assist with preparation of proposals, RFP process, evaluation and contractor , consultant / vendor selection and management.

+ Additional duties

+ Performs other related duties

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of experience system administration, management analysis, related analytical or equivalent experience and completed education Management Information Systems, Business Administration, Information Technology, Computer Science, Geographic Information Science or related field

+ Bachelor's degree or higherANDthree (3) years of experience

+ Associate's degreeAND Five (5) years of experience.

+ High School Diploma or GED;ANDSeven (7) years of experience

Knowledge, Skills and Abilities:

+ Knowledge of administrati ng / managing a large/complex systems/ application .

+ K nowledge of data integration, interface management, and software lifecycle processes

+ Knowledge of relatio n al database systems and SQL

+ Knowledge of CAD/AVL systems

+ Knowledge of vendor/contract management

+ Knowledge of workflow analysis and simplification techniques.

+ Knowledge of Mic rosoft Power Platform (Power Apps, Power Autom ate, and Power BI)

+ Knowledge of project management standard processes

+ Ability to train staff on departmental business systems and processes

+ Ability to collaborate as the technical liaison to all departmental staff and with other departments, personnel, and enterprise support groups

+ Ability to be the first line of support and remediation within department for technology inquiries from staff and errors generated by departmental and enterprise systems and technology

+ Requires the skill to provide basic client services to the public and other agencies within the organization.

+ Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information.

+ Promotes an equitable , positive and respectful work environment that values cultural and diversity among all employees

Additional information

Union/Grade: Non Represented / Grade G

FLSA Status: Exempt

Safety Sensitive: No

Classification Levels

+ Business Systems Analyst I

+ Business Systems Analyst II

+ Business Systems Analyst III

+ Business Systems Analyst IV

Work Environment: Work is performed in a standard office setting. Some positions may require travel between primary work site to other sites.

The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We request your Work Record Evaluation (ATU employee only).

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council , you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council , you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires an accommodation during the selection process, please email [email protected] ([email protected]) .

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ Yes

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Please select the option below that reflects your education and experience level.

+ A high school diploma AND at least seven (7) years of experience in system administration and management analysis, or related.

+ An associate degree in in Management Information Systems, Business Administration, Information Technology, Computer Science, Geographic Information Science or related field; AND five (5) years of experience in system administration and management analysis, or related.

+ A bachelor's degree or higher in Management Information Systems, Business Administration, Information Technology, Computer Science, Geographic Information Science or related field; AND at least three (3) years of experience system administration and management analysis, or related.

+ None of the above

05

Do you have a minimum of one (1) year of experience with preforming software installations, patching, upgrades and configurations within specific business systems?

+ Yes

+ No

06

If you answered yes to question 5, please describe that experience. Where did you perform it and for how long?

07

Please select the areas below with which you have work experience (select all that apply)

+ Experience administrating/managing large/complex systems/application

+ Experience in data integration and interface management

+ Experience utilizing and interpreting various coding languages and SQL to support business systems, projects, analysis, reporting, and operational processes

+ Experience with vendor management

+ Experience as a first responder for systems troubleshooting and services/systems inquiries.

+ None of the above.

08

If you answered that you have experience administrating/managing large/complex systems/applications in question #7, please describe that experience; including the specific systems/applications, your specific role(s), responsibilities, tasks performed and where the experience took place and for how long. If this does not apply, type "N/A."

09

If you answered that you have experience in data integration and interface management #7, please describe that experience; including the specific systems/applications, your specific role(s), responsibilities, tasks performed and where the experience took place and for how long. If this does not apply, type "N/A."

10

If you answered that you have experience utilizing and interpreting various coding languages and SQL to support business systems, projects, analysis, reporting, and operational processes in question #7, please describe that experience; including, the specific systems/applications, coding languages, and SQL dialects you utilized, how you used them, what value was delivered to the business, and where the experience took place and for how long. If this does not apply, type "N/A."

11

If you answered that you have experience with vendor management #7, please describe that experience; including the Vendor, the specific systems/applications, your specific role(s), responsibilities, and tasks performed, where the experience took place and for how long. If this does not apply, type "N/A."

12

If you answered that you have experience as a first responder for systems troubleshooting and services/systems inquiries #7, please describe that experience; including the specific systems/applications, your specific role(s), responsibilities, and tasks performed, where the experience took place and for how long. If this does not apply, type "N/A."

13

Please describe your experience working and collaborating in diverse, multicultural, and inclusive environments. If this does not apply, type "N/A".

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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