"Alerted.org

Program Analyst 3

Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5003704)

Apply



Program Analyst 3

Salary

$67,736.00 - $102,905.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-29498-08070

Department

Department of Labor & Industry

Division

LI OVR BCO Mgmt Syst Eval Div

Opening Date

07/15/2025

Closing Date

7/28/2025 11:59 PM Eastern

Job Code

08070

Position Number

00048631

Union

Non Union

Bargaining Unit

A3

Pay Group

ST08

Bureau / Division Code

00126120

Worksite Address

651 Boas Street, 7th floor

City

Harrisburg , Pennsylvania

Zip Code

17120

Contact Name

Moureen Gunyanyi

Contact Email

[email protected]

Bureau / Division

Office of Vocational Rehabilitation - Bureau of Central Operations - Evaluation and Monitoring Section

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Labor & Industry is seeking a Program Analyst for the Office of Vocational Rehabilitation (OVR) in the Bureau of Central Operations (BCO), Evaluation and Monitoring Section . This position performs advanced technical and professional work in the analysis and evaluation of the federal/state Vocational Rehabilitation (VR) program and related initiatives.

Apply today and join our team of professionals!

DESCRIPTION OF WORK

As a Program Analyst 3, you will be responsible for planning, developing, and implementing evaluative programs and projects to provide agency leadership with recommendations for making decisions and improving the efficiency and effectiveness of services for individuals with disabilities. You will provide comprehensive analytical, advisory, and consultative services in the areas of: program evaluation; federal, state, and internal reporting; policy development and implementation; and the Commonwealth Workforce Development System (CWDS).

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are typically 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ Work hours are negotiable with thirty-minute or sixty minute lunch break.

+ Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA.

+ Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $67,736 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Program Analyst 2; or

+ Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or

+ An equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Program Analyst 2 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time analytical experience, two years of which included professional experience in program evaluation and the development of program recommendations, do you possess?

(Program evaluation is defined as interpreting and assessing the mission, goals, and objectives of a program area, the eligibility criteria for participants, and the required outcomes. Development of program recommendations is defined as utilizing the results of internal/external qualitative or quantitative research and analysis in order to provide suggestions on how to effectively proceed with the goals and objectives of a program.)

+ 3 years or more

+ 2 but less than 3 years

+ Less than 2 years

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much graduate coursework have you completed in Qualitative, Quantitative, and Evaluative Research Methodologies; Program Evaluation and Measurement; Marketing Research; Financial Planning; Project Management; or Policy Analysis? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ Less than 30 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – DATA ANALYSIS AND REPORTING

Conducts data analysis, summarization, and data validation to ensure accuracy, reasonableness, and completeness of data for the Office of Vocational Rehabilitation (OVR). Generates ad hoc reports from large datasets and by utilizing reporting software such as SAP Business Intelligence in order to analyze and interpret OVR data using various mathematical and statistical methods, techniques, and recommend solutions to data errors.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience conducting advanced statistical analysis. I was responsible for recommending solutions to data errors.

+ B. I have experience conducting advanced statistical analysis. Someone else was responsible for recommending solutions to data errors based on my analyses.

+ C. I have successfully completed college-level coursework related to data interpretation or data analysis.

+ D. I have NO experience or training related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience conducting advanced statistical analysis.

+ Your experience recommending solutions to data errors.

+ Your level of responsibility.

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – PROGRAM ANALYSIS AND POLICY COMPLIANCE

Reviews and evaluates the e Vocational Rehabilitation (VR) program data and performs the VR program and policy analyses for the purpose of developing solutions and recommendations for program changes. Analyzes and evaluates Rehab programs to determine the extent to which the goals and objectives are being met and to determine the impact of policy changes. Ensures programs are compliant with federal state mandates and regulations and department policies and procedures and recommends solutions to correct noncompliance issues.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience determining if program areas are achieving objectives and being compliant. I was responsible for analyzing results and making recommendations for improvements.

+ B. I have experience determining if program areas are achieving objectives and being compliant. I was responsible for analyzing results; however, someone else was responsible for making the final recommendations for improvements based on my analysis.

+ C. I have successfully completed college-level coursework related to data analysis, qualitative business analysis, or quality control.

+ D. I have NO experience or coursework related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience determining if program areas are compliant and meeting objectives.

+ Your experience making recommendations.

+ Your level of responsibility.

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 - TECHNICAL AND CONSULTATIVE SERVICES

Provides technical assistance and consultative services to Vocational Rehabilitation (VR) program managers and staff on the development, review, or administration of VR programs, policies, plans, data processing and reporting applications. Consults with VR program officials to identify relevant areas for program evaluation. Advises on the development of resource allocation criteria and on the completion of reporting requirements for federal and state agencies for the purpose of program evaluation. Assesses and defines needs and problems and recommends possible solutions to programmatic, data processing, and reporting issues.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience providing technical assistance and consultative services to program areas to identify needs and answer questions. I was also responsible for recommending possible solutions to programmatic, data processing, or reporting issues.

+ B. I have experience providing technical assistance and consultative services to program areas in order to identify needs and answer questions. I DID NOT recommend possible solutions to programmatic, data processing, or reporting issues.

+ C. I have successfully completed college-level coursework related to public relations, social work, counseling, public speaking, psychology, or sociology.

+ D. I have NO experience or coursework related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to technical and consultative services.

+ Your experience recommending possible solutions..

+ Your level of responsibility.

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 - COMMUNICATION

Prepare and present information, studies, and reports verbally and in writing on program or project evaluations, development, and analysis to provide policy and decision makers with information to be used in planning, implementing, monitoring, and resource allocation. This may include preparing narrative reports, tables, graphs, and charts as well as responding to verbal and written inquiries regarding programs. Respond to informational requests and provide procedural guidelines, criteria, and training necessary for the implementation and management of programs and projects.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have developed AND presented materials regarding program or project evaluations, development, or analysis. I was also responsible for responding, orally or in writing, to informational requests regarding programs or guidelines.

+ B. .I have presented materials regarding program or project evaluations, development, or analysis that SOMEONE ELSE DEVELOPED. I was also responsible for responding, orally or in writing, to informational requests regarding programs or guidelines.

+ C. I have successfully completed college-level coursework in business writing, technical writing, English composition, journalism, speech, or communications.

+ D. I have NO experience or coursework related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ Your experience developing materials regarding program or project evaluations, development, or analysis.

+ Your experience presenting materials regarding program or project evaluations, development, or analysis.

+ Your experience responding, orally or in writing, to informational requests regarding programs or guidelines.

+ Your level of responsibility.

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov