"Alerted.org

We are a lifestyle brand!

If you are looking to join an awesome team, have a positive working environment and live a

healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing

brand in this industry.

We are on a mission to provide the world with simple, wholesome food and beverage items that

fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a

year.

We love and take pride in what we do, and we are looking for the right partners to grow with us.

Please join us if you consider yourself a person of integrity, a hard-working team player who is

eager to continually grow and learn.

PRINCIPAL RESPONSIBILITIES/ESSENTIAL JOB FUNCTION

This is a non-exempt, hourly position that primarily involves direct customer service and tipped work.

+ Lead by example, demonstrating positivity and maintaining clear communication with the entire team through active participation in all front-of-house service duties.

+ Provide lead support during shifts, including coordinating tasks and ensuring smooth operations. Responsible for performing opening and closing duties.

+ Deliver outstanding customer service, actively addressing customer needs and resolving

any issues or complaints with efficiency and professionalism.

+ Support and assist team members to surpass customer expectations, promoting swift and

friendly service in a clean and inviting environment.

+ Actively support and work alongside the front-of-house team, including running food, bussing tables, preparing beverages at stations (e.g., smoothie, barista), and covering breaks for other service team members.

+ Ensure compliance with all food safety laws and sanitation regulations and standards.

+ Uphold company policies, as well as health, safety, and employment standards.

+ Assist with new team member training.

+ Escalate employee requests and concerns to management including employee attendance, punctuality, and policy violations. This role does not have independent authority to resolve disciplinary or policy violation issues.

+ Perform other duties as assigned to support overall store operations.

REQUIREMENTS:

Minimum 1 year experience in customer service in a hospitality environment (i.e.

restaurant, hotel, etc.)

High School Diploma or GED required; 2 years of college preferred

Minimum 1 year of experience in management or leadership in a hospitality environment

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required.

Experience with guest services management and demonstrates leadership abilities.

Flexibility to work opening shifts, closing shifts and weekends.

Must be able to frequently lift and or move up to 50 pounds

Ability to use electronic systems, such as computers and tablets

Bilingual proficiency (English and Spanish) is a plus.

BENEFITS:

+ Health & Wellness – Medical, Dental & Vision, and more!

+ Discounted Meals

+ Growth Opportunities

+ 401(k) Plan with Company Match

$23-$25/hour + TIPS

The general nature and level of work being performed by persons assigned to this job classification are contained

in this job description. This job description should not be construed as an exhaustive list of all responsibilities,

essential job functions, duties, skills required and other job requirements of personnel in this role. All employees

may be required to perform duties outside of their normal responsibilities from time to time as needed. Management

reserves the right to assign or reassign duties and responsibilities to the job at any time.

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