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**Mentor South Bay** , provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we’ve provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.

Quality Improvement Specialist

Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission.

+ Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives.

+ Verify implementation of effective strategies for improvement designed to measure and improve outcome measures.

+ Monitor quality improvement goals and track outcomes and measurements.

+ Review incident data and prepare and analyze trended reports for management.

+ Conduct incident report training and technical support in a region.

+ Perform internal investigations of incidents and/or allegations.

+ Conduct audits and support operations to prepare for licensing / certification reviews.

_Qualifications:_

+ Bachelor’s degree

+ Three years’ experience in quality improvement or other related social services field is required.

+ Current driver's license, car registration, and auto insurance.

+ Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.

+ Excellent communication and customer service skills.

+ A commitment to quality in everything you do.

+ This position is critical to our success and exemplifies the wonderful mission driven work we do here every day.

_Why Join Us?_

+ Full time

+ Full compensation/benefits package for full-time employees.

+ 401(k) with company match.

+ Paid time off and holiday pay.

+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.

+ Enjoy job security with nationwide career development and advancement opportunities.

Come join our amazing team of committed and caring professionals.** **_Apply Today!_

Join Our Team

If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Mentor South Bay’s mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.

_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._