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HR Service Specialist II

**Date:** Jul 15, 2025

**Location(s):** Juno Beach, FL, US, 33408

**Company:** NextEra Energy

**Requisition ID:** 89204

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and reliable electricity to approximately 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

Position Specific Description

Come join our team and work with a very dynamic Human Resources team! We are seeking a motivated and customer focused professional, who has a passion for people and the energy industry. The Employee Services team is responsible for providing accurate and timely responses to all employees of NextEra Energy Inc. In this role, you will have a chance to collaborate with the HR Operations team and other areas within HR including benefits, compensation, payroll and HR systems.

Work Schedule: (Monday – Friday 8:00 a.m. - 5:00 p.m. EST) occasional overtime may be required. During emergency situations (such as storms), overtime will be required.

Preferred qualifications for this position include:

• Experience with an employee case management system, Documentum, success factors, and SAP-HR.

• Availability to work a flexible scheduled between 7am and 7pm.

• Bachelor's Degree

Apply today to energize your career!

Job Overview

The Human Resource (HR) Service Specialist II provides guidance for general to moderate human resources questions and executes human resources transactions related to benefits entry and other employee inquiries. The position is also responsible for determining case escalation to one of the Centers of Excellence. This position will use a case management system to retrieve, create, document and track customer requests.

Job Duties & Responsibilities

+ Provide solutions to internal customers and business unit partners

+ Prepares and processes information requests and ensures the timely execution of transactions that impact the department such as benefits, payroll, recruiting, legal, and compensation

+ Receives, creates, tracks and identifies trends in customer requests and satisfaction in case management system, escalating patterns to department manager

+ Answers inbound and places outbound calls to employees and leaders to provide a timely resolutions to their inquiry

+ Performs other job-related duties as assigned

Required Qualifications

+ High School Grad / GED

+ Experience: 2+ years

Preferred Qualifications

+ Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.

**Employee Group:** Non Exempt

**Employee Type:** Full Time

**Job Category:** Human Resources

**Organization:** Florida Power & Light Company

**Relocation Provided:** No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.