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Director of Community Board Management
- AdventHealth (Orlando, FL)
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All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT / Days
The community youll be caring for:
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando. Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
Job Summary:
The **Director of Community Board Management** serves as a member of the community engagement leadership team, directing and executing the organization's day-to-day board identification, placement and management strategy including board communication/messaging, training, champions/social advocacy management, tool kit management, reporting and dashboard management. The Director of Community Board Management Develops annual strategic board plan; setting goals, strategies and tactics to ensure organizational business goals are met. The Director provides executive leadership with dashboards and reports to ensure business goals are met, as well as provides input in the development of key relationships, affiliations and community partnerships. Ensures board member and organization satisfaction and optimization of talent, resources and opportunities.
You Will Be Responsible For:
+ Develops and executes strategic training program and resources for community board members, champions and influencers.
+ Oversees, manages and creates community profiles and engagement strategy ensuring they are up-to-date, accurate, easily accessible and timely.
+ Supports organizational business objectives driving employment, AHU student, volunteer and donor cultivation and referrals through community strategies and board management.
+ Maintains a pulse on regional and local trends, competitive footprint/movements and overall landscape, and brings solutions and strategies to impact overall community health, brand and volume-driving efforts across all service lines and markets in the division.
+ Responsible for identifying, developing and maintaining strong community relationships, engaging key community leaders and organizations for board engagement to enhance the brand and drive volume as well as establishing key consumer-centric strategies to meet the needs of the community.
+ Develops and maintains organizational key stakeholder relationship and influencer mapping; maintains organizational stakeholder relationship management system and reporting; creates, updates and manages key partner/sponsorship briefs and community profiles; and manages CRM system.
+ Ensures all board engagement, events, stories and impact are showcased through storytelling. Works closely with communications on messaging, tool kits, reporting, video resources and other resources.
+ Manages community event table placement strategy, communication and ROI.
+ Serves as brand champion and community ambassador, ensuring that execution of the brand and voice is consistently maintained across all areas of responsibility to establish/improve overall brand awareness, perception and impact in the market.
+ Meets or exceeds all customer expectations, as outlined in the service level agreement and consistently role model the organizations Mission and Values. Adheres to policies and procedures to protect patient information and identity; Obtain proper consent for all marketing, photography and videography; Maintain non-monetary compliance law regarding physicians.
Qualifications
What Will You Need:
Education and Experience Required:
+ Bachelor's Required
+ Strong interpersonal skills and ability to build relationships with individuals, non-profit organizations and businesses.
+ Well-connected in the community.
+ Ability to express ideas clearly, logically and in an organized fashion.
+ Well-organized and detail-oriented, able to work independently and prioritize.
+ Ability to work in a fast-paced environment.
+ Ability to manage and lead a team.
+ Strong writing, organization and interpersonal communications skills.
+ Work knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Marketing & Communications
**Organization:** AdventHealth Orlando
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:** 25025561
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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