"Alerted.org

Job Title: Data Entry Operator II – Policy Specialist

**Department:** Policy Management

**Location:** Largo FL 33777

**Employment Type:** Full-Time $18 M-F

Job Summary

This role ensures the accuracy and timeliness of the policy grid, which is essential for proper returns processing. The Specialist also develops and maintains working relationships with manufacturers, wholesalers, and reverse distributors, ensuring up-to-date policy information and smooth collaboration across stakeholders.

Primary Duties and Responsibilities

+ Must be highly proficient in Excel (pivot tables, V Lookup…)

+ Proactively research and document the most current manufacturer/labeler return goods policies (RGPs).

+ Perform accurate and timely master data entry into the policy grid.

+ Maintain detailed virtual documentation and historical records of policy data.

+ Collaborate cross-functionally to identify risks, resolve issues, and improve policy processes.

+ Suggest improvements to return goods policy management systems and workflows.

+ Manage and prioritize workload to meet deadlines and ensure compliance with service-level agreements (SLAs).

+ Track tasks and updates in the JIRA Ticket System.

+ Provide weekly and monthly reporting metrics as required by management.

+ Participate in special projects as assigned.

Qualifications

+ **Experience:** Must be highly proficient in Excel (pivot tables, V Lockup…)2–3 years of experience in data entry, client-facing roles, or contract/policy management.

+ **Education:** Associate degree preferred but not required.

+ **Technical Skills:**

+ Proficiency in Microsoft Outlook, Word (advanced), Excel (advanced), and Adobe Acrobat.

+ Experience with data entry systems; familiarity with Prophet or similar platforms is a plus.

+ **Soft Skills:**

+ Strong attention to detail and organizational skills.

+ Ability to multitask across multiple projects and work independently.

+ Excellent written and verbal communication.

+ Strong interpersonal skills for effective collaboration.

+ Ability to analyze problems, identify trends, and propose solutions.As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Get a complete career fit with Kelly ® . You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.