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Job Summary

Join our dynamic Information Technology Services team, where you'll play a critical role in the secure management of information systems throughout their lifecycle. We're looking for a senior-level professional who brings deep technical expertise, strategic thinking, and a passion for mentoring others.

Schedule: 8:00AM – 5:00PM Monday - Friday (On call support required, as needed).

Department: NHE Community Connect

Key Responsibilities

+ System Lifecycle Management : Maintain full awareness of all information systems under your responsibility, including their purpose, configuration, and lifecycle status.

+ Data Security : Understand and manage the sensitive data stored, transmitted, or processed by these systems.

+ Security Principles : Enforce best practices such as least privilege and least functionality to minimize risk.

+ Incident Awareness : Identify potential information security incidents and understand your role in the incident response process.

+ System Design : Architect and implement information systems that align with user needs and the organization’s overall IT architecture.

Senior-Level Expectations

+ Lead and contribute to complex, high-impact projects with strategic importance.

+ Design highly optimized systems and processes based on extensive experience and best practices.

+ Serve as a mentor and coach to junior and intermediate team members, fostering growth and knowledge sharing.

+ Collaborate across departments to ensure IT solutions are scalable, secure, and aligned with business goals.

Ideal Candidate Profile

+ Proven experience in enterprise IT system design and security.

+ Strong understanding of information security frameworks and incident response protocols.

+ Demonstrated ability to lead projects and mentor others.

+ Excellent communication and problem-solving skills.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.

+ Experience: Minimum three years relevant information experience, required.

+ Licensure/Certification: Obtain application system certification; pass all certifications within three attempts for each test or project, required.

+ EPICCare Ambulatory certification strongly preferred.

+ Additional Skills (required):

+ Proficient with workflows, application product function, design and build expertise. Strong analytical skills for new functions, problem resolution and support of the application product. Proficient in ITS processes to include but not limited to analysis, design, build, and testing and change control. Ability to drive/travel to multiple locations/facilities as needed.

+ For NMG DPS Billing Supp-NonTech:

+ Ability to successfully complete generic and department-specific skills validation and competency testing; understands and can apply knowledge of generally accepted accounting principles, patient attribution, HEDIS and other quality details, and federal and state regulatory requirements; ability to analyze and resolve issues at a detailed level, researching requests for reports, data reconciliation, data distribution and user support. Ability to work efficiently and accurately, and to plan and organize work. Ability to travel to other Novant Health facilities on occasion.

Job Opening ID

100559