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Job Location: Must be commutable distance to MetLife Office - San Juan, Puerto Rico

In office once a month for office meetings

Principal Responsibilities:

* Manages assigned caseload of long-term disability (LTD) claims.

* Determines whether to suspend, terminate, or pay claims.

* Updates current claims records (inputs data).

* Evaluates claimant eligibility via information received from claimant, attending physician, and employer.

* Follows plans to closure.

* Follows established claim policies and practices to resolve claims and issues.

* Performs other related duties as assigned or required.

Supervisory Responsibilities: None.

Job Requirements

Required Qualifications:

* High school diploma or equivalent

* 1+ years customer service experience

Preferred Qualifications:

* Excellent communications skills

* Ability to prioritize and multitask

* Ability to think abstractly

* Keyboarding skills

* Spanish Bilingual Preferred

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.