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Panther Station Enrollment Services Coordinator

POSITION DETAILS

The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared se

This position will report to the Assistant Dean of Enrollment Management. The duties and responsibilities of this position will include, but not limited to:

+ Work with a caseload of new students to help facilitate removal of all enrollment barriers by providing wrap-around service in navigating through our enrollment process; from acceptance and advisement to registration and applying for financial aid.

+ Assist students to apply for college.

+ Assist students to register for classes.

+ Process student requests for information change such as bio/demo information, major, address, etc.

+ Process freshman, transfer, non-degree and readmit applications.

+ Provide basic financial aid counseling.

+ Assist with in-person and virtual registration.

+ Assist students via email, online, and in-person, as needed, to resolve enrollment related issues.

+ Working collaboratively with other departments such as Academic Advisement, Admissions, Bursar, Contact Center, Financial Aid, and Registrar to assist students.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

+ Bachelor's Degree required.

PREFERRED QUALIFICATIONS

+ Strong initiative and ability to manage multiple projects with follow up.

+ Excellent communication, organizational, and interpersonal skills.

+ Information technology skills.

+ Experience with Student Records module of PeopleSoft/CUNYfirst.

+ Proficient in Microsoft applications, especially Word, Excel and Access.

+ Ability to work in a fast-paced, high-energy environment.

+ Strong attention to details.

+ Ability to work evening and weekends, when necessary.

CUNY TITLE OVERVIEW

Supports student enrollment activities and processing.

- Provides direct student services and works collaboratively with other units to support registration, payment, and related activities

- Conducts workshops on enrollment management services and processes

- Counsels students, staff and faculty on academic registration, admissions, testing, and related processing

- Manages student information databases and resolves issues with student records and transactions

- Ensures compliance with college, Federal, and New York State regulations and policies

- Creates and updates content for web pages, bulletins, and other media to ensure effective communications to students and campus community

- May supervise clerical and/or part-time staff and coordinate work schedules

- Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range is $44,411 - $46,103; Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=30625&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers

CLOSING DATE

August 6, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30625

Location

Borough of Manhattan CC