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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Analyst/ Sr Analyst, Industrial Engineer is part of the Technical Operations Division. This role is responsible for analyzing and optimizing warehouse operations through the application of engineering principles, data analysis, and process improvement methodologies. By partnering with cross-functional teams, the role drives efficiency, improves labor and space utilization, and supports the integration of technology to enhance throughput, safety, and service performance.

What you'll do

_As noted above, this list is intended to reflect the current job, but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks to be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations, including any collective bargaining obligations._

+ Analyze warehouse workflows, layouts, and operational processes to identify and implement optimization opportunities that enhance efficiency and reduce waste

+ Develop and execute strategies to improve throughput, labor productivity, and space utilization in alignment with business objectives

+ Apply Engineering principles, techniques, and procedures, such statistical methods or mathematical calculations, to support the design, analysis, and optimization of systems, components, or processes

+ Conduct time studies, capacity assessments, and labor planning to support operational decision-making and resource allocation

+ Design scalable staffing models that align with current operational needs, projected growth, and service level expectations

+ Use qualitative and quantitative observations/ data to develop insights, inform decision-making, and support engineering analysis and problem-solving

+ Collaborate with Operations and Safety teams to develop ergonomic, safe, and efficient workstations and material handling processes

+ Lead continuous improvement initiatives targeting key performance indicators, including dock-to-stock time, stock-to-dock cycles, and service level compliance

+ Support the integration of warehouse technologies such as WMS, automation systems, and material handling equipment to enhance performance and accuracy

+ Translate operational data into actionable insights through dashboards, reporting tools, and performance visualizations that guide strategic decisions

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience

+ Bachelor's Degree in Industrial Engineering, Operations Research, or related field

+ 3+ years of experience in industrial engineering, operations research, or related field

+ Proven track record of driving process improvements and cost savings in a warehouse or manufacturing environment

Preferred Qualifications – Education & Prior Job Experience

+ Master's Degree in Industrial Engineering, Operations Research, or related field

+ 5+ years of experience in industrial engineering, operations research, or related field

+ Experience with automation and technology solutions, including robotics and data analytics

+ Certification in Lean Six Sigma or other process improvement methodology

Skills, Licenses, and Certifications

+ Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models

+ Strong proficiency in Microsoft Office, including Excel, Word, and PowerPoint

+ Experience with data analytics tools, including Tableau, Power BI, or similar

+ Knowledge of process improvement methodologies, including Lean Six Sigma

+ Certification in industrial engineering or related field (e.g. CIE, PE)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.