• Image Service Representative- Weekend On-Call

    Children's Hospital Boston (Boston, MA)


    81166BRJob Posting Title:Image Service Representative- Weekend On-CallDepartment:RadiologyAutoReqId:81166BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description:The Image Service Representative will be responsible for:

    + Receiving, prioritizing, and responding to requests for patient film/digital image records in accordance with established procedures and guidelines. Accessing hospital and departmental information systems to track and locate film/digital image files and creating logs and coding files as needed. Retrieving and delivering films/digital images to designated locations within the department and throughout the Hospital.

    + Preparing and digitally converting images for viewing by the radiologist or customer. Retrieving requested patient files, completing required logs and records, and digitally converting when necessary. Training others on the use of the digitizer and PACS cube functionality.

    + Receiving and responding to routine and urgent inquiries regarding the status and location of missing files and digital images. Researching manual and computer records to locate and retrieve requested files and digital images for physicians, parents/patients, and other hospital and departmental staff. Investigating and resolving image tracking and location issues and problems, recommending possible solutions and referring unusual or sensitive matters to the supervisor.

    + Answering, screening, and routing telephone calls and greeting and directing patients/parents, physicians, and other hospital staff. Responding to requests for routine information and assistance, referring callers to appropriate personnel or locations as needed. Receiving and recording digital image requests, providing basic information on radiologic procedures, and reading radiology report results to callers as appropriate.

    + Adhering to government rules on the release of medical information. Following JCAHO, HIPAA, and legal policies on the release of information.

     

    Schedule: Saturday and Sunday on-call 3p-11p

    To qualify, you must have:

    + High School Diploma/GED

    + 1 year of experience

    + Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations, which are relatively routine.

    + Ability to understand and respond to written or verbal instructions. Incumbents must respond appropriately to instructions, questions or requests for information.

    + Contact with patients and/or visitors which involves courtesy.

    + Ability to understand basic human anatomy.

     

    Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Office/Site Location:BostonRegular, Temporary, Per Diem:Per Diem Remote Eligibility :Onsite Only