• Port of Entry (POE) Area Supervisor - ITD

    Idaho Division of Human Resources (Declo, ID)


    Port of Entry (POE) Area Supervisor - ITD

     

    Posting Begin Date: 2025/07/16

     

    Posting End Date: 2025/07/30

     

    Category: Transportation

     

    Work Type: Full Time

     

    Minimum Salary: 28.93

     

    Maximum Salary: 32.55

     

    Pay Rate Type: Hourly

    Description

    State of Idaho

     

    Idaho Transportation Department

     

    NOTICE: Applications will be accepted through 4:59 PM MST on the posting end date.

     

    STATE OF IDAHO EMPLOYEES: If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will duplicate profiles and will slow the processing of your application for a new position.

     

    Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work.

     

    The Idaho Transportation Department is hiring aPort of Entry (POE) Area Supervisorto join our teamlocated in District 4, Delco/Hollister, ID. The successful candidate will have strong communication skills, ability to lead a team, and be customer focused. This position is responsible for ensuring the highest level of customer satisfaction while implementing rules and regulations.

     

    Note: This position requires a driver's record check and criminal background check before a final job offer is made.

    EXAMPLE OF DUTIES

    + Plans, organizes, and directs the work of inspectors assigned to fixed/Mobile ports-of-entry and satellite facilities

    + Prepares area schedules and assigns staff; evaluates performance, supervises employee orientation and training

    + Organizes and conducts staff meetings

    + Assists in developing policies and procedures

    + Prepare financial reports and monitor budget requests

    + Reviews and consolidates incident reports and requests for equipment and supplies

    + Coordinates and partners with departments of law enforcement, the trucking industry, emergency services, and other state agencies

    + Works with other states to develop joint port-of-entry activities

    + Investigates complaints and provides resolution

    + Prepares testimony and testifies in court

    + Consolidate fees collected from temporary/special permits, registrations, licenses, citations, and tax assessments

    + Monitors financial transactions including reviewing reports of cash discrepancies and recommending solutions

    + May issue permits, registrations, and licenses

    + Responds to and assesses emergency situations

    + Relays information to proper jurisdictions or agencies in the event of accident, dangerous or hazardous occurrences

    MINIMUM QUALIFICATIONS

    Experience:

    + Supervising staff

    + Assessing work processes and developing and implementing operational procedures

    + Analyzing, interpreting and applying laws and regulations

    + Valid driver's license

     

    To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: [email protected] or call 208-334-8664. The Idaho Transportation Department does not sponsor work visas.

     

    The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information, please visit https://dhr.idaho.gov/information-for-state-employees/ .

     

    EEO/ADA/Veteran

     

    The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

     

    The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected] .

     

    Preference may be given to veterans who qualify under state and federal laws and regulations.