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EMPLOYEE BENEFITS TECHNICIAN

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EMPLOYEE BENEFITS TECHNICIAN

Salary

$24.54 - $36.21 Hourly

Location

Clark County - Las Vegas, NV

Job Type

PERMANENT

Job Number

29619

Department

Administrative Services

Division

Admin Servcs

Opening Date

07/15/2025

Closing Date

7/29/2025 5:01 PM Pacific

Max Number of Applicants

250

+ Description

+ Benefits

+ Questions

ABOUT THE POSITION

The Administrative Services Department, Office of Risk Management is seeking a qualified candidate to apply for the Employee Benefit Technician positions. The positions are part of the Risk Management team which provides technical expertise and guidance in the administration of health and voluntary benefits, as well as workers' compensation (WC) and FMLA. You will act as a liaison between employees, retirees, benefit plan administrators, vendors and other entities to support benefit plan administration, TPAs with health benefits, WC and FMLA needs. The ideal candidate will have working knowledge of Benefit Enrollment system, Excel, and Word; or, experience with managing the FMLA process from request to closing, staying current on FMLA regulations and processes, workers' compensation support to include practices and procedures of claims management including investigation and evaluation, using a database to track and manage FMLA cases, and assist with any project-based initiatives. The ability to provide technical assistance and resolve employee inquiries, research and interpret summary plan document(s), understand collective bargaining agreements, create and updates standard operating procedures (SOP's), and present information at benefit orientations.

THIS POSTING REFLECTS THE SALARY SCHEDULE FOR THIS POSITION EFFECTIVE 7/1/2025. PLEASE NOTE THAT ALL ACTIVE EMPLOYEES ON 7/19/2025 WILL RECEIVE A SALARY DECREASE CONSISTENT WITH AN INCREASE IN PERS CONTRIBUTION. AS SUCH, PAY IS SUBJECT TO CHANGE AND MAY BE REVISED.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

This position is confidential and excluded from membership in the union.

This position is a non-union position and excluded from membership in the union.

NOTE: Applicants may be required to participate in a Microsoft Word and Excel assessment. Assessments will be administered at the Clark County Government Center as part of the selection process. Assessments will be scheduled on August 26th and 27th.

MINIMUM REQUIREMENTS

Education and Experience: Equivalent to two (2) years of college level course work in Business, Public Administration, Nursing, Insurance Administration, Healthcare or field related to work AND two (2) years of full-time experience supporting employee benefits programs including experience explaining policies and regulations and processing documents. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

+ Provides assistance to employees and dependents, which requires the interpretation of complex employee benefit regulations, policies and procedures, to employees, retirees and others; may participate in and make presentations and provide information at employee orientation or other informational meetings.

+ Processes employee benefit actions including filing of claims, enrollment and benefit changes; reviews documentation for accuracy, completeness and compliance with requirements.

+ May make determination regarding benefit eligibility.

+ Reconciles reporting discrepancies, maintains liaison with vendors, carriers and third party administrators and recommends when possible further investigation or action is required.

+ Ensure actions are completed timely and in accordance with statutory, regularly and plan guidelines.

+ Maintains logs, files and records of work activities; enters information into automated systems as required; may compile statistical or other reports regarding actions and benefits.

+ Coordinates and performs a variety of general office administrative work, such as receiving and screening visitors and telephone calls, making appointments and setting-up meetings, typing or processing a variety of materials, establishing and maintaining files.

+ Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.

+ Uses a variety of standard office equipment, including a computer, in the course of the work.

+ May drive a personal or County motor vehicle or be able to arrange for appropriate transportation to attend off-site meetings and visit other County work sites.

PHYSICAL DEMANDS

Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

+ Flexible Schedules including 4/10 options

+ More Money in Your Pocket

+ 100% Employer Paid Defined Benefit Retirement

+ No Social Security Deduction

+ No State Income Taxes

+ Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)

+ Medical (https://www.clarkcountynv.gov/government/departments/risk\_management/employee\_and\_retiree\_health\_benefits.php#outer-2778) - Employer pays 90% of premium

+ Pharmacy Benefits (30, 90-day retail or mail order fills)

+ 24/7 Telephone Advice Nurse - no employee cost

+ Teledoc, Doctoroo, and Dispatch Health

+ Retiree insurance – eligible after 5 years of service

+ Dental

+ Vision

+ Life Insurance – Employer Paid

+ AD&D – Employer Paid

+ Long Term Disability – Employer Paid

+ Generous Leave Accruals that include:

+ 13 Paid Holidays including a Floating Birthday Holiday

+ Paid Vacation Leave

+ Paid Sick Leave

+ Holiday Leave

+ Other leave options

+ Catastrophic Leave

+ Parental Leave – Up to 90 days

+ Wide Variety of Voluntary Benefits that include

+ Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.

+ Trustmark – Permanent Life Insurance benefits and long-term care.

+ Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance

+ TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available

+ Morgan Stanley – Deferred Compensation Plan

+ Employee Assistance Program

+ Onsite Fitness Center – $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

01

The following questions 1-4 will be used to assist in determining if candidates meet the minimum qualifications. Please note that part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area).

Which best describes your level of education?

+ Some High School

+ High School Diploma or GED

+ Trade School or Technical Degree

+ Some College (1-29 semester credits)

+ Some College (30-59 semester credits)

+ Some College (60-89 semester credits)

+ Some College (90-120+ semester credits)

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

+ None of the above

02

List all degrees received or college level course work that directly relates to the position. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related education (see template below).

College/University:

Did you graduate:

College Major/Minor:

Semester Credits Completed:

Degree Received:

03

Indicate your full-time professional experience supporting employee benefits programs including experience explaining policies and regulations and processing documents.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

04

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 3. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

05

The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.

I understand that:

A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)

B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application;

C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;

D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points;

E) Assessment scores may be used to consider applicants for the selection process;

F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.

+ I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment.

06

Health Benefits: Questions 6-11

Indicate your full-time professional experience processing health plan enrollments, participant changes, and monitoring health benefit enrollment activities.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

07

Indicate your full-time professional experience interpreting and applying health plan regulations, policies and procedures.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

08

Indicate your full-time professional experience working with a third party administrator and reviewing claims for accuracy, completeness or compliance with health benefits plans.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

09

Indicate your full-time professional experience administering COBRA benefits.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

10

Indicate the number of health plan participants, including dependents, which you supported at any one time over the course of your career.

+ No Experience

+ Less than 200 participants

+ 201 to 2,000 participants

+ 2,001 to 10,000 participants

+ 10,001 to 20,000 participants

+ More than 20,000 participants

11

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 6-10. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

12

Workers Compensation: Questions 12-15

Indicate your full-time professional experience reviewing documents for completion and accuracy according to Nevada Revised Statutes and Nevada Administrative Codes governing workers' compensation and industrial insurance issues.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

13

Indicate your full-time professional experience monitoring timely compensability determinations of worker's compensation files in conjunction with a third-party administrator.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

14

Indicate the number of employees for which you had responsibility regarding workers' compensation and industrial insurance at any one time over the course of your career.

+ No Experience

+ Less than 25 employees

+ 26 to 50 employees

+ 51 to 200 employees

+ 201 to 500 employees

+ More than 500 employees

15

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 12-14. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

16

FMLA: Questions 16-19

Indicate your full-time professional experience providing confidential customer service, technical support and guidance to employees, supervisors, and management staff concerning FMLA regulations.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

17

Indicate your full-time professional experience validating FMLA claims for accuracy, completeness or compliance with state and federal regulations to determine and monitor employee eligibility.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

18

Indicate the number of employees for which you had responsibility regarding FMLA regulations at any one time over the course of your career.

+ No Experience

+ Less than 25 employees

+ 26 to 50 employees

+ 51 to 200 employees

+ 201 to 500 employees

+ More than 500 employees

19

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 16-18. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

20

General/Comprehensive Duties: Questions 20-34

Indicate your full-time professional experience with SAP or a similar automated payroll and personnel system.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

21

Indicate your full-time professional experience analyzing large sets of data for reconciliation or anomalies.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

22

Indicate your full-time professional experience delivering oral presentations to a large audience using electronic media such as Microsoft PowerPoint.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

23

Indicate which of the following Microsoft Excel formulas and/or functions you have more than 24 months of experience. PLEASE NOTE, you may be required to complete a functional assessment illustrating skills in these areas.

+ No Experience

+ Formula: CONCATENATE

+ Formula: COUNT

+ Formula: SUM

+ Formula: VLOOKUP

+ Function: OUTLINE

+ Function: SORT AND FILTER

24

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 20-23. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

25

Indicate your full-time professional experience working with Protected Health Information (PHI) in a confidential office setting.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

26

Indicate your full-time professional experience communicating complex benefits, policies and procedures to various audiences including employees, supervisors, management staff and the public.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

27

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 25-26. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

28

Indicate your full-time professional experience applying labor laws, collective bargaining agreements (CBAs)/employee labor agreements and policies and procedures to personnel matters.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

29

Indicate the number of collective bargaining agreements (CBAs) or similar employee labor agreements you have simultaneously worked with in your professional experience.

+ No Experience

+ 1 to 2 CBAs or Employee Labor Agreements

+ 3 to 5 CBAs or Employee Labor Agreements

+ 6 to 8 CBAs or Employee Labor Agreements

+ 9 to 11 CBAs or Employee Labor Agreements

+ More than 11 CBAs or Employee Labor Agreements

30

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 28-29. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

31

Indicate your full-time professional experience processing accounts payable.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

32

Indicate your full-time professional experience in accounts receivable reconciliation.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

33

Indicate your full-time professional experience working in a government agency setting.

+ No Experience

+ Less than 12 months

+ 12 to 23 months

+ 24 to 35 months

+ 36 to 47 months

+ 48 to 60 months

+ More than 60 months

34

Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 31-33. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

35

Do you currently hold a valid driver's license?

+ Yes, I currently hold a valid Nevada driver's license.

+ Yes, I currently hold a valid driver's license from another state.

+ No, I do not currently hold a valid driver's license.

Required Question

Employer

Clark County

Address

500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791

Phone

(702)455-4565

Website

http://www.clarkcountynv.gov

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