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The Network Transport Engineer will be responsible for designing, provisioning, and managing network transport circuits to ensure reliable and scalable connectivity across enterprise, data center, and remote locations. We are seeking a highly skilled Network Transport Engineer with expertise in network transports for managing and optimizing at a global scale. This role involves ordering, provisioning, optimizing across many services and circuit types ensuring seamless integration with AIG architecture standards.

Responsibilities

+ Design and provision transport circuits supporting branch, data center and cloud connectivity.

+ Coordinate with telecom providers on circuit ordering, provisioning, activation, and testing.

+ Define and enforce transport network standards, including circuit design best practices, vendor management processes, and redundancy strategies.

+ Track provisioning timelines and validate service activations for compliance with contractual SLAs.

+ Troubleshoot transport-layer issues, including latency, loss, and circuit failures.

+ Manage fiber route diversity and path protection to ensure network robustness and support disaster recovery plans.

+ Maintain accurate transport circuit inventory and documentation of transport infrastructure.

+ Leverage automation tools to streamline provisioning workflows and improve operational efficiency.

+ Collaborate with procurement, carriers, and network architects to optimize network cost and capacity.

+ Evaluate and recommend emerging technologies and best practices for transport networks.

+ Contribute to the refinement of network policies and provide technical expertise to support business and operational requirements.

+ Manage complex activities simultaneously to short timescales.

+ Collaborate with stakeholders to develop consensus, drive results, and execute projects across the organization on time and within budget.

+ Work closely with network architects, senior management and operations teams.

+ Act as an escalation engineer for high severity network related production issues, work with engineers and various vendors to identify tactical and strategic solutions.

+ Recommend network improvements, including cost/benefit analysis, to meet changing business requirements.

Requirements

+ Bachelor’s degree in Information Technology, or related field, such as Computer Science or Information Technology or equivalent experience.

+ 5+ years of proven experience in transport or telecom network engineering.

+ Strong knowledge of circuit provisioning, fiber optics, DWDM, MPLS, and Ethernet services.

+ Experience managing relationships with telecom carriers and vendors.

+ Familiarity with network documentation tools and inventory systems.

+ Proficiency with transport network monitoring and troubleshooting tools.

+ Excellent communication, organizational, and project coordination skills.

+ Experience with network automation or scripting is a plus.

+ Experience with network design for global enterprises.

+ Knowledge of industry compliance standards and SLAs.

+ Expertise with disaster recovery planning and transport-layer resiliency.

+ Experience with network management and monitoring platforms.

+ Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail.

+ Independent and self-directed work ethic when participating in a collaborative environment.

+ Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.

+ Dedicated commitment to service availability and quality user experience.

+ Must be results driven with a strong sense of urgency.

The base salary range for this position in Jersey City, NJ, is $138 ,000 - $159,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview (http://sprcdn-assets.sprinklr.com/248/c93e06c6-6661-4d7d-9e44-0b1edfc3704e-1908744075/New\_Hire\_Benefits\_Overview.pdf)

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB%20POSTER%20FINAL\_3-9-16.pdf

Functional Area:

IT - Information Technology

AIG GLOBAL OPERATIONS, INC.