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Fleet Quality Assurance Assistant

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Fleet Quality Assurance Assistant

Salary

$24.78 - $29.74 Hourly

Location

Boca Raton, FL

Job Type

Full-Time

Job Number

04297

Department

Public Works and Engineering

Division

Fleet Maintenance 44/12001

Opening Date

07/16/2025

Closing Date

7/25/2025 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

+ Description

+ Benefits

+ Questions

General Statement of Job

The Fleet Quality Assurance Assistant supports the Fleet Maintenance Division within the Public Works and Engineering Department. This position involves direct communication with internal customers, preparing accurate work orders, coordinating with vendors, and planning and scheduling the daily work of technicians. It requires strong initiative and independent judgment to help ensure the safety, reliability, and compliance of City-owned vehicles and equipment.

Under the supervision of the Fleet Manager, the role also includes performing maintenance and mechanical repairs as needed on gasoline and diesel vehicles, including heavy equipment used across City operations.

Essential Functions

+ Communicate effectively with customers, prepare accurate work orders, and ensure correct use of purchase orders for vendor transactions.

+ Coordinate with City vendors on equipment repairs and maintenance.

+ Utilize fleet management software and maintain accurate operational records.

+ Update department supervisors on status of equipment repairs.

+ Follow up with vendors to ensure accuracy of invoices and quality of equipment repairs.

+ Support Fleet Operations Manager in project implementation and procedural oversight.

+ Schedule and coordinate repairs with user departments to optimize efficiency.

+ Ensure adherence to maintenance schedules and conduct quality control checks on repairs.

+ Coordinate with parts staff to maintain automotive parts inventory.

+ Perform vehicle and equipment maintenance and repair tasks as required.

+ Provide technical guidance to technicians on complex repair issues.

+ Evaluate technician performance and provide feedback to the Fleet Operations Manager.

+ Participate in safety training and compliance programs.

+ Operate vehicles and equipment safely, reporting any safety concerns promptly.

+ Related Tasks:

+ Research and prepare specifications for new tool and equipment purchases.

+ Assist in scheduling mechanics' work assignments.

+ Perform technical service tasks as needed.

+ Act in the absence of the Fleet Quality Assurance Specialist.

+ Perform other related duties as required.

Knowledge, Skills and Abilities

Knowledge of:

+ Repair and maintenance of gasoline and diesel engines.

+ Service procedures for air, hydraulic, vacuum, and electric braking systems.

+ Operational and safety procedures for operating heavy- and light-duty towing vehicles.

+ Hydraulic system repairs, including hose fabrication, pump overhaul, control valve service, and circuitry.

+ Computer operating systems.

Skilled in:

+ Repair and maintenance of gasoline and diesel engines.

+ Removal and installation of major unit components (e.g., engines, transmissions, axles) and the ability to repair them as needed.

Ability to:

+ Provide guidance and direction to other employees.

+ Understand and carry out detailed oral and written instructions.

+ Use and safely operate a wide variety of hand and power tools associated with the automobile/heavy equipment trade.

+ Plan and conduct job-related training for others.

+ Perform computer data entry to account for repair time spent and flat rates charged.

+ Operate a personal computer using program applications appropriate to Fleet management.

+ Communicate effectively both orally and in writing.

+ Perform work safely in accordance with departmental safety procedures and the City's Safety Program.

+ Formulate, fabricate, and maintain special vehicles and equipment to fill the needs of City-owned vehicles and equipment.

+ Establish and maintain effective working relationships with customers, co-workers, subordinates, and the general public.

Minimum and Preferred Qualifications

+ Any combination of education and experience equivalent to graduation from high school

+ Six (6) months of experience in repairing automotive, construction, and specialized equipment.

+ Must possess a valid State of Florida Class "E" driver's license with no more than six (6) points in the past three (3) years prior to employment.

+ PREFERRED QUALIFICATIONS:

+ Possession of valid State of Florida Class "B" CDL driver's license with no more than six (6) points in the last three (3) years.

+ Possession of at least three (3) current Automotive Service Excellence (ASE) certifications

+ POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

+ Criminal Background Check

+ Employment Verification

+ Motor Vehicle Report (MVR) Check

+ Drug and Alcohol Screening

+ Physical Examination

+ SPECIAL REQUIREMENTS:

+ Must possess or obtain a valid State of Florida Class "B" CDL driver's license and a minimum of three (3) current ASE certifications within twelve (12) months of the date of hire.

Physical and Environmental Demands and Conditions:

The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

+ Occasionally ascending or descending ladders, stairs, scaffolding, ramps, poles and the like

+ Occasionally moving self in different positions to accomplish tasks in various environments, including tight and confined spaces

+ Continuously remaining in a stationary position, often standing, or sitting for prolonged periods.

+ Continuously moving about within the immediate work area to accomplish tasks.

+ Occasionally moving from one worksite to another

+ Occasionally adjusting or moving objects up to 20 pounds in all directions

+ Continuously communicating with others to exchange information

+ Continuously repeating motions that may include the wrists, hands and/or fingers

+ Continuously operates a computer and other equipment using motions requiring manual dexterity or fine motor skills

+ Occasionally operating machinery and/or power tools

+ Occasionally operating motor vehicles or heavy equipment

+ Continuously assessing the accuracy, neatness and thoroughness of the work assigned

+ Continuously demonstrating the ability to observe details accurately and identify variances

+ Occasionally lift/carry objects 50 pounds or less

+ Occasionally push/pull objects 75 pounds or less

+ Continuously working in a normal office environment with few physical discomforts

+ Occasionally working in an area that is somewhat uncomfortable due to drafts, noise, temperature variation or the like.

+ Occasionally working in an area that is very uncomfortable due to extreme temperature, noise levels, or other environmental conditions.

+ Occasionally working in an outdoor area where exposure to animals, reptiles and/or insects may occur.

+ Occasionally working with equipment or performing procedures where carelessness would probably result in minor cuts, bruises or muscle pulls

+ Continuously demonstrating regular in office attendance.

The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual

0 to 5 full years8 hours per month

5 to 10 full years10 hours per month

10 to 15 full years12 hours per month

15 full years and over14 hours per month

CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:

Years of servicePercentage

Less than 2 full years0%

2 to 5 full years10%

5 to 10 full years20%

10 full years or more30%

Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit

5 to 10 full years$600 annually

10 to 15 full years$800 annually

15 full years and over$1,100 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

+ An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.

+ An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.

+ The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.