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Communications and Marketing Coordinator

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Communications and Marketing Coordinator

Salary

$69,226.00 - $115,376.00 Annually

Location

Gilbert, AZ

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

26-0011

Department

OFFICE OF COMM AND ENGAGEMENT

Opening Date

07/16/2025

Closing Date

7/27/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

We Are Seeking

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Communications and Marketing Officer supporting the Gilbert Fire Department.

The Communications and Marketing Officer - Fire acts as the civilian Public Information Officer for the Gilbert Fire and Rescue Department (GFRD). As part of the Office of Communications and Engagement, the person in this role will support the Fire leadership team and sworn public information officers by managing media relations, crisis communication, community outreach, and public education. This position is crucial for promoting fire safety and upholding the department's reputation through effective communication strategies.

Responsibilities include:

+ Develop, design, produce, and execute communication plans that may include press releases, social media posts, videos, and other marketing programs, campaigns, and activities.

+ Manage the department's social media accounts and website, ensuring regular updates and prompt responses to public concerns.

+ Respond to media inquiries and maintain relationships with local and national media outlets.

+ Assist in delivering accurate updates during emergencies and collaborate with fire leadership, sworn PIOs and other stakeholders for unified messaging.

+ On-call rotation for after-hours response for major incidents, including participation in the Emergency Operations Center (EOC) activations to coordinate media and public information releases.

+ Assist with organizing public events, including safety fairs and press conferences, ensuring effective communication materials.

+ Develop and distribute materials promoting fire safety and prevention and assist with workshops and presentations.

+ Support fire department personnel with internal updates and reporting.

+ Provide backup for other PIOs, including but not limited to police and Town PIOs.

Anticipated Recruiting Timeline:

+ Posting Closes: July 28th, 2025

+ Candidate Review: July 29th, 2025

+ Spark-Hire Interview Invites sent: August 4th

+ Spark-Hire Interview submissions due: August 11th

+ In-Person Interview Invites sent: August 14th

+ In-person Interviews the week of August 21st

Anticipated New Hire Start Date: September 16th

This position is eligible for hybrid (remote/in-office) work. Core business hours are Monday-Thursday, 7 AM – 6 PM. This position will require occasional on-call, nights and weekend work.

About You

You are creative, excited by the next big social platform or trend, and thrive on making connections and building communities. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals .

We are hiring a new team member within our Marketing & Communications job family! Applicant qualifications will be evaluated against the requirements of the Marketing and Communications Coordinator or Marketing and Communications Officer levels for placement at time of hire.

Candidates for the Communications & Marketing Coordinator must possess:

Salary Range: $69,226.00 - $103,839.00 Annually

+ Bachelor's degree in Marketing, Communications, Public Relations or Journalism.

+ 2+ years experience in marketing and branding; and 1-3 years experience in media relations.

+ Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

+ Ability to handle high-stress situations and communicate under pressure.

+ Experience managing social media platforms and creating content on behalf of an organization.

+ Experience with community outreach and creating messaging campaigns.

+ Experience writing on behalf of an organization, including press releases and media inquiries.

+ View the full job description here. (https://www.governmentjobs.com/careers/gilbert/classspecs/1759351)

Candidates for the Communications & Marketing Officer must possess:

Salary Range: $76,918.00 - $115,376.00 Annually

+ Bachelor's degree in Marketing, Communications, Public Relations or Journalism.

+ 5+ years experience in marketing and branding; and 3-5 years experience in media relations.

+ Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

+ Ability to handle high-stress situations and communicate under pressure.

+ Experience managing social media platforms and creating content on behalf of an organization.

+ Experience with community outreach and creating messaging campaigns.

+ Experience writing on behalf of an organization, including press releases and media inquiries.

+ View the full job description here. (https://www.governmentjobs.com/careers/gilbert/classspecs/1151316)

KNOWLEDGE OF:

+ Social Media Sites (ex: Facebook, X, Instagram, etc.)

+ Social media management platform tools such as Sprout Social

+ Canva and other graphic design/communication tools

+ Basic knowledge of video creation, especially for social media purposes

+ Basic website management through content management systems

SKILL IN:

+ Proven experience in media and public relations.

+ Marketing expert who has experience developing and implementing organization-wide communications, marketing, and branding efforts.

+ Strong project management and ability to see projects and programs from inception through completion.

+ Experience in managing social media for an organization is essential, and proficiency in creating social videos is highly desired.

+ Leading internal and external communications programs.

+ Strong interpersonal and writing skills, ability to speak in public and make presentations.

Why Team Gilbert?

Gilbert’s Mission: Anticipate. Create. Help People

Our Values: DRIVEN, KIND, BOLD, HUMBLE

Awards: (https://www.gilbertaz.gov/about-us/team-gilbert/awards-accolades) We are proud of these achievements and continue to work hard to make Gilbert the best place to live, work and play.

We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance, or visit our website to see our full employee benefits guide (https://www.gilbertaz.gov/departments/human-resources/benefits) .

01

In the questions that follow, you will be asked for information about your qualifications. If you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated in your application. Submitting a resume in lieu of completing the application and supplemental questions may disqualify you, so be thorough. Please indicate whether or not you accept these terms by checking the appropriate response below.

+ Yes

+ No

02

Do you have bachelor's degree or higher in public relations, marketing, journalism, communications or a closely related field?

+ Yes

+ No

03

If you indicated in the previous question that your degree is in a related field, please describe it in the space below. If you do not have a degree in a related field, please enter N/A.

04

How many years of professional experience do you have in storytelling, social media or marketing?

+ None

+ Less than 1 Year

+ 1 - 2 Years

+ 3 - 4 Years

+ 5 years or more

05

Effective storytelling is an important part of this position. In 500 characters or less, tell us why you are applying for this position and why Gilbert.

06

Do you have experience working with or engaging with members in the fire service?

+ Yes

+ No

07

If you indicated in the previous question that you do have experience working with members in the fire service, please explain. If you do not have any related experience, please enter N/A.

08

Show off your work! Please provide a link to your portfolio, personal website, or blog that you've created. If a link is not available, please attach work examples to the application.

09

Do you have a valid Arizona driver's license or the ability to obtain one by hire date?

+ Yes

+ No

10

The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

+ Veteran

+ Disabled Veteran

+ Veteran's Spouse

+ Disabled Person

Required Question

Employer

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Phone

(480) 503-6823

Website

https://gilbertaz.gov/jobs

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