• Administrative Program Specialist A

    Louisiana Department of State Civil Service (Baton Rouge, LA)


    Administrative Program Specialist A

     

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    Administrative Program Specialist A

     

    Salary

     

    $3,127.00 - $6,136.00 Monthly

     

    Location

     

    Baton Rouge, LA

     

    Job Type

     

    Classified

     

    Job Number

    OS/DRT/210668

    Department

     

    LDH-Office of Secretary

     

    Opening Date

     

    07/16/2025

     

    Closing Date

     

    7/21/2025 11:59 PM Central

     

    + Description

    + Benefits

    + Questions

     

    About this Job

     

    The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

     

    Learn more about Louisiana Department of Health (https://ldh.la.gov/)

     

    This position is in the Office of Management and Finance Health Standards Section (HSS) which is Louisiana’s healthcare regulatory section responsible for the statewide management of licensing and certification of all healthcare agencies.

     

    The ideal candidate should have a keen eye for detail, strong organization skills and multitasking. Also, this candidate should have a strong communication and interpersonal customer skills.

    An Ideal Candidate Should Possess the Following Competencies:

    + Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.

    + Pursuing Professional Development:A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.

    + Thinking Critically:The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

    + Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.

    + Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

    + Demonstrating Initiative:The ability to assess information and take action independently to help the organization achieve its goals.

    + Developing Performance:The ability to assist others in advancing their skills, knowledge, and performance levels over time.

    + Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization.

    + Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

    + Thinking Strategically: The ability to generate insights and identify opportunities for future growth of the organization.

    + Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

    Minimum Qualifications

    Three years of experience in administrative services; OR

    Six years of full-time work experience in any field; OR

    A bachelor's degree.

    EXPERIENCE SUBSTITUTION:

    Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

     

    Job Specification

     

    The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168090) .

     

    Job Duties and Other Information

    Job Duties:

    + Responsible for processing and handling all administrative duties required for the licensing and certification of long-term care and non-long term care programs within the HSS.

    + As the front-line contact for the program desk, this employee is responsible to have a detailed working knowledge of the specifics of the program, all available resources associated to the program, possesses the ability to provide information about the licensing and certification process for the program, and serves as the initial point of contact for the program.

    + Prioritizing and processing these tasks must be performed daily. This requires using the information obtained and processing according to all established state and federal regulatory requirements utilizing an immense knowledge base of the program and processes to ensure compliance and completeness.

    + Compiles information for special reports. Gathers information and compiles monthly reports. Maintain all directories of all providers current and up to date.

    Knowledge, Skills and Abilities:

    + Ability to maintain a high level of confidentiality and integrity.

    + Ability to adapt to frequent changes in workload priorities and demands.

    + Ability to work independently and maintain an elevated level of concentration.

    + Capable of consistency, speed, and accuracy of task.

    + Interpersonal skills, including the ability to communicate and negotiate with other employees and internal and external customers.

    + Ability to read, analyze, and interpret documentation and regulations.

    Position-Specific Details:

    Appointment Type: Probationary, Promotional appointment

     

    Cost Center: 3071040205

     

    Position Number(s): 50577511

     

    LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

    How To Apply:

    No Civil Service test score is required in order to be considered for this vacancy.

     

    To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

     

    *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

    Contact Information:

    Deanda Thymes

     

    [email protected]

     

    LA Department of Health (LDH)

     

    Division of Human Resources

     

    PO Box 4818

     

    Baton Rouge, LA 70821

     

    225-342-6477

     

    This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

     

    Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

    As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

    Insurance Coverage More information can be found at https://info.groupbenefits.org/

    Parental Leave– Up to six weeks paid parental leave

    More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

    Holidays and Leave – State employees receive the following paid holidays each year:

    + New Year's Day

    + Martin Luther King, Jr. Day,

    + Mardi Gras,

    + Good Friday,

    + Memorial Day,

    + Independence Day,

    + Labor Day,

    + Veteran's Day,

    + Thanksgiving Day and Christmas Day.

    ***** Additional holidays may be proclaimed by the Governor

     

    State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

     

    Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

     

    + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

    + Teacher's Retirement System of Louisiana (www.trsl.org),

    + Louisiana School Employees Retirement System (www.lsers.net), among others

     

    01

     

    ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.

     

    + 1= I have no experience and/or am uncomfortable accepting direction

    + 2= I have limited experience or require assistance to accept direction

    + 3= I can accept direction

    + 4= I can accept directions and help others improve their ability to accept direction

     

    02

     

    ADi: Explain your rating by providing specific and relevant examples in the box below.

     

    03

     

    AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

     

    + 1= I have no experience and/or am uncomfortable adapting to change

    + 2= I have limited experience or require assistance to adapt to change

    + 3= I can adapt to change

    + 4= I can adapt to change and help others improve their ability to adapt to change

     

    04

     

    AC: Explain your rating by providing specific and relevant examples in the box below.

     

    05

     

    CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.

     

    + 1= I have no experience and/or am uncomfortable communicating effectively

    + 2= I have limited experience or require assistance to communicate effectively

    + 3= I can communicate effectively

    + 4= I can communicate effectively and help others improve their communication

     

    06

     

    CE: Explain your rating by providing specific and relevant examples in the box below.

     

    07

     

    DPe: Rate your ability to develop performance based on our definition: The ability to assist others in advancing their skills, knowledge, and performance levels over time.

     

    + 1= I have no experience and/or am uncomfortable developing performance

    + 2= I have limited experience or require assistance to develop performance

    + 3= I can develop performance

    + 4= I can develop performance and help others improve their ability to develop performance

     

    08

     

    DPe: Explain your rating by providing specific and relevant examples in the box below.

     

    09

     

    DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.

     

    + 1= I have no experience and/or am uncomfortable displaying professionalism

    + 2= I have limited experience or require assistance to display professionalism

    + 3= I can display professionalism

    + 4= I can display professionalism and help others improve their ability to display professionalism

     

    10

     

    DPf: Explain your rating by providing specific and relevant examples in the box below.

    Required Question

    Employer

     

    State of Louisiana

     

    Address

     

    For agency contact information, please refer to

     

    the supplemental information above.

     

    Louisiana State Civil Service, Louisiana, 70802

     

    Phone

     

    (866) 783-5462

     

    Website

     

    http://agency.governmentjobs.com/louisiana/default.cfm

     

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