• Database Customer Service Administrator

    Premier Truck Group (Salt Lake City, UT)


    Winners Work Here!

     

    Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work.

     

    Who is Premier Truck Group?

     

    Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

     

    Why Join Our Winning Team?

    When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

    Employee Discounts

     

    Medical, Dental, and Vision Insurance

     

    Life Insurance

     

    Employee Assistant Programs

     

    Paid Holidays and Paid Time Off

     

    401k Plan with Employer Match

     

    Training

     

    Work-Life Balance

     

    Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

    Database Customer Service Administrator Responsibilities:

    Detail oriented and proactive Database Customer Service Agent responsible for supporting various operational needs related to vehicle tracking, data entry, DMV processing, and customer communication. The ideal candidate will have strong multitasking abilities and a customer-first mindset.

    Database Customer Service Administrator Requirements:

    Answer incoming calls and provide support to current customers

     

    track orders for trucks and trailers

     

    Enter and maintain new vehicle records in the internal database

     

    Register trucks and trailers through the Virginia DMV

     

    Issue and troubleshoot fuel card problems

     

    Prepare and send new vehicle packets

     

    Manage driver documents

     

    Manage GPS orders and installations

     

    Resolve tolls, citations, and driver violations

     

    Proficient in Microsoft Office Suite (Word, Excel, Outlook)

     

    Strong communication, organizational and multitasking skills

     

    Ability to manage multiple queues and priorities within the team

     

    High attention to detail and accuracy

    IND-ADMIN

    Ready to Join?

     

    Premier Truck Group is an equal opportunity employer.