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Director of Independent Compliance Auditing
- Interstate Van Lines (Springfield, VA)
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SUMMARY
The Director of Independent Compliance Auditing serves as Interstate Group Holdings' Independent Compliance Auditor (ICA). This position provides independent oversight, monitoring, and auditing of the operations and all applicable regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following. Other duties may be assigned.
Compliance Monitoring and Auditing
+ Conduct daily monitoring
+ Perform monthly comprehensive audits of customer communications
+ Verify implementation and effectiveness of all technical and procedural safeguards
+ Perform unannounced site visits to assess compliance
+ Monitor employee adherence to standardized scripts and procedures
+ Review and assess the effectiveness of technology controls and monitoring systems
+ Complete monthly compliance audits within established timelines
+ Identify and report 100% of compliance violations within 24 hours of discovery
Investigation and Risk Assessment
+ Investigate suspected compliance violations or irregularities and complete investigation reports within 15 business days of initiation
+ Conduct root cause analysis for identified compliance issues
+ Assess compliance risks across all operational locations and service lines
+ Evaluate the effectiveness of corrective actions implemented to address compliance deficiencies
+ Develop risk mitigation recommendations based on identified vulnerabilities
+ Monitor industry trends and regulatory changes that may impact compliance requirements
+ Maintain confidentiality and objectivity in all investigative activities
+ Document all investigations with clear evidence and factual findings
Reporting and Communication
+ Prepare monthly compliance reports and quarterly comprehensive assessments
+ Present findings and recommendations to executive leadership and board committees
+ Document all compliance activities, findings, and recommendations in detailed reports
+ Maintain comprehensive records of all monitoring, auditing, and investigative activities
+ Submit all reports by established deadlines with complete accuracy
+ Provide clear, actionable recommendations in all compliance reports
+ Maintain professional communication with all stakeholders
+ Ensure all documentation meets professional auditing standards
Training and Advisory Functions
+ Review and assess the effectiveness of compliance training programs
+ Provide input on compliance training curriculum development and updates and contribute to achieving 100% employee training completion rates
+ Verify completion and effectiveness of employee compliance certifications
+ Advise management on compliance best practices and procedure improvements
+ Provide guidance on compliance implications of operational changes or new initiatives
+ Provide timely and practical compliance guidance to operational teams
+ Support continuous improvement of compliance programs and procedures
Administrative and Professional Development
+ Maintain current knowledge of federal contracting regulations and client requirements
+ Participate in relevant professional development and continuing education programs
+ Coordinate with other compliance personnel and external auditors as needed
+ Maintain professional certifications and industry expertise
+ Prepare for and participate in industry and client reviews or inspections
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SPECIAL SKILLS AND ABILITIES
+ Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access)
+ Experience with statistical analysis software (SPSS, SAS, or similar)
+ Familiarity with database management and data analysis tools
+ Knowledge of audit management software and documentation systems
+ Understanding of call recording and communication monitoring systems
+ Comprehensive understanding of federal contracting regulations (FAR, DFARS)
+ Knowledge of Defense Transportation Regulation (DTR) requirements
+ Knowledge of administrative compliance agreement frameworks
+ Project management certification (PMP) or equivalent
+ Advanced data analytics capabilities
+ Experience with enterprise risk management frameworks
+ Knowledge of quality management systems (ISO 9001 or similar)
+ Familiarity with government audit standards
EDUCATION and/or EXPERIENCE
+ Bachelor's degree in Accounting, Business Administration, Audit, Compliance, or related field. Advanced degree welcome (MBA, MSA, or similar)
+ Minimum 7 years of professional experience in compliance, auditing, or risk management
+ Minimum 5 years of experience with federal government contracting compliance
+ Experience with transportation, logistics, or household goods industry preferred
+ Previous experience serving as independent monitor or compliance auditor preferred
+ Prior employment with federal agencies, preferred
+ Background in household goods moving industry operations, helpful
+ Experience with Corporate Integrity Agreements or similar compliance frameworks, helpful
+ Military service background with logistics or transportation experience, preferred
CERTIFICATES, LICENSES, REGISTRATIONS – one or more required, or ability to obtain within 6 months of hire
+ Certified Public Accountant (CPA)
+ Certified Internal Auditor (CIA)
+ Certified Compliance and Ethics Professional (CCEP)
+ Certified Government Auditing Professional (CGAP)
LANGUAGE and COMMUNICATION SKILLS
Ability to speak, read, write, and comprehend documents written in English to an above average competency. Ability to effectively present information to internal or external clients.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger and type. The employee needs to be able to hear well enough to communicate both internally and externally. The employee must be able to see well enough to read written items and use a computer. The employee frequently is required to stand, walk, and stoop. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The working conditions are those of a normal office environment with the absence of disagreeable elements. The noise level in the work environment is usually moderate. The employee must be available to travel to site visits and inspections, occasionally on weekends or evenings.
EOE, including disability/vets
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