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Summary This vacancy is for a GS-0203-5/6/7, Human Resources Assistant located in the Department of Homeland Security, U.S. Coast Guard, OPERATING LOCATION-CIV HR RESOURCE OPS NE -CG-1C3NE -BALTIMORE MD. Responsibilities These positions are located in the Department of Homeland Security (DHS), U.S. Coast Guard (USCG), Deputy Commandant for Mission Support (DCMS), Assistant Commandant for Human Resources/SADI (CG-1), Civilian Human Resources Directorate (CG-12), Commandant (CG-123NE), located in Baltimore MD. As a Human Resources Assistant, you will be responsible for providing administrative and technical support for processing a full range of staffing and personnel actions. Such support is rendered to Human Resources Specialists in the immediate and field offices, but assistance may also be rendered to customers and management officials/supervisors. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Your major duties and responsibilities include: Processing a variety of personnel and pay actions. Providing information to customers on general human resources topics such as benefits, pay, leave, personnel records, and application for federal employment. Researching and applying applicable laws and regulations in order to provide advice and guidance to customers. Conducting new employee orientation and ensuring all associated paperwork and actions are forwarded and processed in accordance with applicable laws, rules and regulations. Maintaining and processing files by using scanners to process, scan and convert forms into electronic format and into digital database (eOPF). Using office automation systems to input, update, or retrieve information (i.e., National Finance Center, EmpowHR, Mainframe, USA Staffing, e-OPF and E-verify. Requirements Conditions of Employment All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include e.g., a credit check after initial job qualifications are determined, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs". Must be a U.S. Citizen or National. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. This not a Bargaining Unit position. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit. Qualifications QUALIFICATIONS REQUIREMENTS: To qualify for this position, you MUST meet all of the following requirements by the closing date of this announcement. MINIMUM QUALIFYING SPECIALIZED EXPERIENCE is experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. To be creditable, an applicant's one full year of specialized experience must demonstrate the knowledge, skills, and abilities necessary for successful job performance. GS-05: In order to qualify for this position at the GS-05 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-04 level in the federal service. Examples of the minimum qualifying specialized experience equal to the GS-04 level include performing the following types of tasks on a regular and recurring basis: Providing clerical support HR work reviewing forms and documentation for accuracy before submitting for processing; Maintaining personnel records and entering basic data into automated HR systems; Answering routine employee questions about forms or paperwork, referring complex issues to higher-level assistants; or using standard procedures and automated systems to input personnel actions with guidance from others. OR; Education: Successfully completed (4) full years of education above the high school level at an accredited business, secretarial or technical school, junior college, college or university. A transcript must be submitted with your application if you are basing your qualifications on education. OR; Combination of education and experience : A combination of education and specialized experience may be used to qualify for this position. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. A transcript must be submitted with your application if you are basing your qualifications on education. GS-06: In order to qualify for this position at the GS-06 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-05 level in the federal service. Examples of the minimum qualifying specialized experience equal to the GS-05 level include performing the following types of tasks on a regular and recurring basis: Performing a limited range of personnel and pay actions with oversight; providing employees routine benefits and payroll guidance; Maintaining employee personnel records in compliance with rules, regulations and established procedures; Utilizing automated personnel/payroll related processing systems such as NFC, Mainframe, Empowhr, and eOPF to code and input data. GS-07: In order to qualify for this position at the GS-07 level, your resume must clearly demonstrate that you have one full year of the minimum qualifying specialized experience comparable in difficulty and responsibility to at least the GS-06 level in the federal service. Examples of the minimum qualifying specialized experience equal to the GS-06 level include performing the following types of tasks on a regular and recurring basis: Processing a full range and interrelated personnel and pay actions requiring analysis of regulations and coordination with multiple systems; performing quality assurance reviews on personnel records; Advising employees, managers, and HR staff on personnel procedural requirements; Researching, documenting, and resolving a number of personnel requests using an automated personnel system such as NFC, Mainframe, Empowhr, and eOPF to code, input, or correct data. Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Applicants whose resumes clearly demonstrate the required minimum qualifying specialized experience will be evaluated based on the occupational assessment competencies listed below. A COMPETENCY is defined as a measurable pattern of knowledge, skills, abilities, behaviors, and other characteristics that an individual needs to perform work roles or occupational functions. Personnel Action Processing - Accurately processes a variety of complex personnel and payroll actions (e.g., appointments, separations, pay changes) in accordance with applicable federal HR laws, regulations (e.g., OPM, Title 5), agency-specific policies, and procedural guides (e.g., Guide to Processing Personnel Actions). Reviews and interprets documentation and ensures completeness, consistency, and compliance prior to entry into HR systems. HR Information Systems and Automation- Utilizes automated HR systems such as EmpowHR, NFC, HRIS, or equivalent to enter, retrieve, validate, and correct technical personnel/ payroll data. Navigates multiple interconnected databases to ensure data integrity across systems, troubleshoot errors, and coordinate data correction with relevant stakeholders or system owners. Maintains awareness of system interfaces and transaction timing. Customer Service- Serves as a point of contact for internal customers (e.g., HR Specialists, Timekeepers, Managers) on personnel action status, processing timelines, and documentation requirements. Provides clear, courteous, and timely assistance; anticipates questions and communicates proactively to prevent processing delays. Attention to Detail- Reviews HR documentation and data entries for accuracy and completeness; identifies inconsistencies or omissions and takes corrective action. Applies knowledge of codes, legal authorities, pay plans, and nature-of-action procedures to prevent processing errors. Maintains meticulous records and audit trails for personnel transactions. Current status candidates must meet Time-in-Grade (TIG) by the closing date of this announcement. To allow us to verify that you meet TIG requirements, provide any of the following SF-50s:Please Note: Current year pay adjustments are not acceptable for verifying TIG (ex. 2025 general increases cannot be used to verify TIG). Competitive or Career-ladder promotion to your highest grade (this does not include 120 day temporary promotions) Regular Within Range Increase (WRI) or With In Grade (WGI) increase at your highest grade (this does not include quality step increases (QSIs). SF-50 at your highest grade held, that is at least one year older than the announcement closing date Promotion Potential: If selection is made below the full performance level, the incumbent may be promoted up to the target grade without further competition, if all legal and regulatory requirements are met and when recommended by the supervisor. However, promotion to the full performance level is not guaranteed and is dependent on successful performance at the lower grade level(s). Education NOTE: All experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Additional Information Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Due Weight Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). E-Verify DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Fair Chance Act The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to bre'[email protected]. Suitability Statement If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Shared Certificates Statement Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Special Employment Consideration The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Recruitment Incentives: Recruitment incentives are not authorized. Student Loan Repayment Incentive: Student loan repayment incentive is not authorized. If you need a reasonable accommodation for the application and hiring process, please contact bre'[email protected]. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation