"Alerted.org

Primary City/State:

Scottsdale, Arizona

Department Name:

Security-BUMC-P & BBHH-Corp

Work Shift:

Day

Job Category:

Clinical Support

Additional Job Description

You have a place in the health care industry. One might be surprised by the number of people who work behind the scenes and play a critical role at Banner Health. Our Security Services team ensures the safety and security for patients, visitors, and staff. Apply today.

For more than 40 years, Banner Behavioral Health Hospital has provided a nationally recognized, behavioral health care program for children, teens and adults faced with psychiatric, behavioral health, or chemical dependency challenges. We are dedicated to providing safe, confidential and compassionate treatment with customized treatment plans to meet each patient's needs – in the least restrictive therapeutic environment. We also can help patients with co-existing psychiatric and substance abuse problems.

As an Access Control Clerk, you will be responsible for providing exceptional customer service to patients, visitors and staff members. This position provides quality customer service while controlling access to secured areas. You will work closely with the facility Security staff while managing various front desk tasks such as answering questions, assisting with badging needs, providing visitor passes, etc. While you may not be patrolling the facility, you will be filling a critical role within our Security team, ensuring the best experience for our Sophia's!

Shift:** **Wednesday 1:00pm-7:00pm and Thursday - Saturday (12 hour shifts with a start time between 7am-8am)

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for greeting, screening, and providing direction to employees and visitors. This position provides quality customer service while controlling access to secured areas by verifying appointments with appropriate staff.

CORE FUNCTIONS

1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

2. Maintains an orderly waiting area and provides a positive/satisfying/friendly experience. Reports maintenance issues as needed to facilitate visitor comfort and safety.

3. Performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as validating parking, and taking and relaying messages, etc.

4. May answer phones, transfer calls, take messages, and relay messages and information as needed.

5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, or other appropriate duties as requested.

6. Performs functions within established parameters. Customers include employees, families, and the community at large.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Must have good interpersonal communication and display compassion in stressful situations.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability