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Clerical Assistant 2 (Multiple Vacancies)

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Clerical Assistant 2 (Multiple Vacancies)

Salary

$36,108.00 - $53,105.00 Annually

Location

Lackawanna County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-29852

Department

Department of Labor & Industry

Division

LI SWIF Underwriting Div

Opening Date

07/16/2025

Closing Date

7/25/2025 11:59 PM Eastern

Job Code

00102

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST03

Bureau / Division Code

00121620

Bureau / Division

State Workers Insurance Fund Underwriting Division

Worksite Address

Scranton St Office Bldg, 100 Lackawanna Ave

City

Scranton, Pennsylvania

Zip Code

18503

Contact Name

Felicia Newbury

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Labor and Industry is currently searching for a Clerical Assistant 2 for their office in Scranton, PA. This position will process policy revisions, updates or changes, as requested by insureds, brokers, agents, as well as customer service functions and other clerical and office duties.

If this position sounds interesting to you, apply today to join our dedicated team!

DESCRIPTION OF WORK

The Clerical Assistant 2 in this position will work u nder the direct supervision of the Administrative Officer and Clerical Supervisor. Some of the responsibilities and duties include handling daily mail, reviewing, sorting, and distributing to the appropriate personnel, and stamp dating of receipt. The Clerical Assistant will u tilize the SMART System on a daily basis, making the necessary changes and updates to policies, as required by Policyholders, Brokers/Agents, and Pennsylvania Compensation Review Board (PCRB) and Coal Mining Compensation Review Board (CMCRB) correspondence. These changes and updates include changes of address, experience modifications, anniversary rated dates, federal identification numbers, telephone numbers, ownership information, additional locations, and related information. The Clerical Assistant 2 will retrieve and verify web site information, handle disapproval letters, and enter certificate of insurance information as needed.

Interested in learning more? Additional details regarding this position can be found in theposition description. (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00202221)

Work Schedule and Additional Information:

+ Full-time employment, 37.5 hours per week.

+ Work hours are 8:00 AM to 4:00 PM, Monday-Friday, with a 30-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton, PA.

+ Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108.00 (before taxes).

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ Six months as a Clerical Assistant 1 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration ); or

+ Graduation from high school;or

+ An equivalent combination of experience and training.

Additional Requirements:

+ You must be able to perform essential job functions.

Preferred Qualifications (not required):

+ You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.

+ You must demonstrate the ability to work with professionalism, discretion, and good work ethic.

+ You must have solid written and verbal communication skills.

+ You must show initiative and problem-solving skills.

Commonwealth employees who wish to use their seniority rightsmustapply to the internal posting for their seniority rights to be considered.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Preferred Qualifications (not required): Are you able to demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry?

+ Yes

+ No

02

Preferred Qualifications (not required): Are you able to demonstrate the ability to work with professionalism, discretion, and good work ethic?

+ Yes

+ No

03

Preferred Qualifications (not required): Are you able to demonstrate that you have solid written and verbal communication skills?

+ Yes

+ No

04

Preferred Qualifications (not required): Are you able to demonstrate initiative and problem-solving skills?

+ Yes

+ No

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov