"Alerted.org

DESCRIPTION:

Duties: Execute software solutions, design, development, and technical troubleshooting to build solutions or break down technical problems. Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems. Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development. Gather, analyze, synthesize, and develop visualizations and reporting from large diverse data sets in service of continuous improvement of software applications and systems. Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture. Contribute to software engineering communities of practice and events that explore new and emerging technologies.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Computer Science, Computer Engineering, or related field of study plus one (1) year of experience in the job offered or as Software Engineer, Software/Application Developer, or related occupation.

Skills Required: This position requires one (1) year of experience with the following: configuring and customizing Genesys solutions; using Genesys SDKs and APIs for custom development; designing, optimizing, and managing databases within Genesys applications; configuring and customizing Genesys reporting tools including Genesys Info Mart and Genesys Interaction Analytics, and performing performance tuning and optimization of Genesys applications. This position requires any amount of experience with the following: designing and implementing robust, maintainable, and scalable test automation frameworks; executing performance test plans, including load, stress, and endurance testing; identifying and mitigating security vulnerabilities, including SQL injection, XSS, and CSRF; integrating Genesys PSDK to develop microservices for chat and email interaction routing; developing call routing strategies using Composer; implementing reporting capabilities using ICON and Infomart architecture; developing and optimizing monitoring and automation using shell scripting, Netcool, Splunk, and expect scripting; developing microservices using Spring Boot; enhancing system scalability with Kafka; employing Object- Oriented methodologies; Core Java, including OOP, Collections, and Multithreading; Java 8+ features including Lambdas and Streams; managing transactions in Spring; utilizing Spring Security; managing database interactions using ORM, Hibernate, and Spring Data JPA; implementing CI/CD pipelines; managing Docker containers and Kubernetes clusters; ensuring system security and performance.

Job Location: 8181 Communications Pkwy, Plano, TX 75024.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans