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Senior CX/UX Designer – Hybrid TX R0050049 | DXG | UX/CX COE - Wolters Kluwer U.S., Inc.

Job Description

As a **Senior CX/UX Designer** , you will take on a more influential role in driving the design process. You will work on complex user flows, high-fidelity prototypes, and lead user research initiatives. This role requires a deep understanding of user-centered design principles and the ability to collaborate across teams to deliver exceptional user experiences.

Work Arrangement

**Hybrid** : Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the [ **Lead CX/UX Designer** ], and work under the leadership of the [ **Manager, CX/UX Design** ]. This role is a part of [ **DXG | UX/CX COE - Wolters Kluwer U.S., Inc.** ] Please view the site office location directory for potential office preferences nationwide. https://bit.ly/Find\_A\_WK\_Office

**Division/BU About Us:** https://www.wolterskluwer.com/en/about-us/organization

Required Job Qualifications (Min. 5yr experience)

+ Minimum of 5 years experience designing or developing visual and interactive interfaces for desktop and cloud environments as a UX designer, interaction designer, information architect, front-end developer, or similar role.

+ Strong working knowledge of usability standards (WCAG 2.0 AA), UCD methodologies and UX best practices including research-based user experience.

+ Must have a strong interest and understanding of information architecture.

+ Demonstrated skill and experience in creating concept designs, user flows/journeys, wireframes, mockups and other product deliverables to effectively communicate UX designs.

+ Proficient with Figma, Miro or similar design and collaboration tools.

+ Strong working knowledge of HTML5, CSS3, Angular, ng-Bootstrap and related technologies.

+ Proficient designing high performance applications and responsive web design.

+ Strong, clean visual design sense.

+ Experience in a formal Agile development environment.

+ Strong written and verbal communication and presentation skills with the ability to bring simplicity and clarity to designs.

+ Demonstrated mentorship and design leadership; excellent communication to connect with stakeholders.

+ Experience working in agile/scrum environments and

Preferred Job Qualifications (Min 5yr experience)

+ 5+ years of UX design experience for large, enterprise applications (cloud environments).

+ NN/g UX certification or credits toward a certification.

+ Experience with designing solutions that incorporate AI/ML technologies

+ Experience with Microsoft Azure DevOps preferred.

+ Experience with Asana preferred.

+ Understanding of common software project management practices.

+ Understanding of common software development practices.

+ Ability to break research and design work down into estimable tasks.

+ Experience with other front-end frameworks.

+ Strong interpersonal and communication skills and the ability to work effectively with a wide range of departments.

+ Comfortable working in a fast-paced environment with various deadlines.

Essential Duties and Responsibilities | (Aim to have max 15 bullet points)

+ Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.

+ Facilitate discovery and research activities to gain a better understanding of our user’s pain points.

+ Develop and uphold design systems and ensure consistency across products.

+ Mentor junior team members and provide constructive feedback on their work.

+ Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.

+ Drive the iterative design process based on user feedback and usability testing.

+ Stay up-to-date with the latest UX design trends and technologies.

+ Present and defend design decisions based on user research and best practices.

+ Ensure all design work adheres to accessibility standards and guidelines.

Additional Information

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available:

• https://www.mywolterskluwerbenefits.com/index.html

Company Overview

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

• Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84

• Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023

• WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023

**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.