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The Program Coordinator III (Graduate Medical Education Training & Credentialing Coordinator) is responsible for facilitating activities associated with a specific complex program or group of complex programs in a specialty/functional area including scheduling, coordination of communication, data management, document preparation, and process improvement. Supports development and maintenance of related tools, policies, training materials, and methods/procedures for communication and coordination with internal teams, external departments, and community providers, payers and agencies. Works in collaboration with the Program Manager and other program staff to help to implement the program's objectives in support of identified goals and the continuous improvement process. Partners with the program team to implement operational solutions. Responsible for ensuring effective communication among stakeholders and program staff. Facilitates interdepartmental activities, ensuring ongoing effective program operation and/or implementation. Oversees a moderate to high volume of complex work in support of the program. This level performs work under limited supervision with independent judgment required.

Create and maintain personnel files for all trainees containing sign-in sheets, confidentiality agreements, copies of licenses and other pertinent documents. Update documentation for every trainee and each of their rotations at SCH.

Conduct background checks on all non-UW trainees. Personnel files must meet DNV and accreditation standards.

Master Schedule: Create and maintain the Master Schedule used to coordinate orientations, training and credentialing for 800+ trainees rotating annually at SCH. Gather information by working with 40+ visiting programs (UW,

Virginia Mason, etc.) and third-party databases (MedHub) to collect identification, documentation and schedules required to on-board and verify trainee status.

Enter/update trainee information into Medical Staff Services' PIMS database in order to maintain trainee rotation dates, license numbers, and contact information for every rotation at SCH. Grant privileges via PIMS so that patient care providers can reference said privileges on CHILD. Initiate and shepherd the SCH on-boarding process via the Human Resources' NEAT system. Verify resident and fellow medical license status via the WSDOH website. Enforce the SCH medical license policy via regular communication with trainees and their programs. Work with IT Account Provision to generate network and EMR accounts for all residents and fellows. Coordinate with Transcription those trainees needing to be set up with dictation access. Troubleshoot basic access issues such as passwords not working, locked EMR accounts, premature expiration dates, etc.

Communicate orientation schedules and enforce web-based training requirements to residents, fellows and their coordinators. Track trainee completion of required modules in PIMS. Act as the first point of contact for all trainees and

home programs. Schedule and conduct orientation sessions for all residents and fellows. Communicate hospital policies (e.g. parking, badge access, safety systems, etc.) Generate, issue, recover and recycle staff badges for all residents

and fellows via Security’s badging system. Administer access to the GME Call Rooms.

Communicate and enforce end-of-rotation polices (i.e. returning expiring badges). Work with partners in HR and IT to ensure that computer access, badges, etc., are terminated at the end of resident and fellow rotations. Remove

privileges from trainees to maintain a clean database.

SERIES CONCEPT:

A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. A program typically has a long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program.

Required Education and Experience

Bachelor’s Degree or equivalent combination of education/experience that demonstrates knowledge and competency.

Five (5) years program coordination support experience; including at least two (2) years of experience organizing multiple projects through to completion.

Experience working on process improvement projects with cross-functional teams.

Experience organizing multiple projects through to completion.

Successful track record convening and facilitating dialogue with multiple and diverse stakeholders.

Experience with: drafting, editing and developing communications and/or reports.

Required Credentials

N/A.

Preferred

Experience working in public health, health care or social services.

Experience working on continuous process improvement projects and thorough understanding of lean methodology.

Experience in coordinating events and/or project management.

Experience with budgeting.

Compensation Range

$31.28 - $46.93 per hour

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors **.**

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits .

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.