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_UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute._

_As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well positioned to contribute to the global effort to reduce the burden of cancer._

UPMC Hillman Cancer Center is currently seeking a Full-Time Scheduling Coordinator to provide support to our Cancer Center in Carlisle, PA ( _2 Jennifer Court, Suite C, Carlisle, PA 17015_ ). This will be a Monday through Friday schedule from 8:00am to 4:30pm position. No evenings or weekends required!

The Scheduling Coordinator will schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. They will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner. This position will give you the opportunity to work closely with clinical staff to coordinate patient care.

Are you a team player that is looking for a rewarding career in a fast-paced environment? Apply today!

Responsibilities:

Care Coordination & Communication:

+ Serve as the primary liaison between clinical staff and front clinic personnel to communicate treatment or injection updates on the day of service.

+ Facilitate communication between registered nurses (RNs) and physicians (MDs) during patient hours—secure signatures, relay clinical questions, and ensure timely follow-ups.

+ Act as a point of contact between patients and clinical staff (RN/MD) during active treatment to support patient needs.

Appointment & Treatment Scheduling:

+ Coordinate and schedule chemotherapy, injections, laboratory testing, port flushes, and associated visits.

+ Ensure all MD orders are processed at patient discharge and appropriately scheduled for follow-up treatment or injection visits.

+ Manage patient phone calls related to scheduling, rescheduling, or confirming treatment, injection, and lab appointments.

Clinical Documentation & Chart Management:

+ Prepare patient charts ahead of treatment or injection visits, ensuring completion of all necessary documentation.

+ Verify signed and dated treatment/injection orders, confirm insurance authorizations, and complete chart preparation forms.

Treatment Support:

+ Assist nursing staff in managing oral medication logistics, infusion pump patients, and related care workflows.

+ Contact and follow up with patients who miss treatment, injection, or lab appointments to reschedule and document accordingly.

+ Review and reconcile cancelled appointments in Epic against hospital records to ensure accuracy.

Administrative & Form Completion:

+ Complete patient forms including disability, FMLA, and related documents.

+ Provide general support to the front office including phone coverage, chart preparation, and appointment scheduling.

+ Coordinate external referrals, testing authorizations, and care-related follow-up appointments.

+ B.A. degree and 1 year of experience in a related function

+ OR 2 years of college, business school, or medical secretary training and 1-2 years of experience

+ OR High School Diploma and 3-5 years medical office experience required

Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran