• Patient Account Representative 2, (100% FTE, Days)

    University of Washington (Seattle, WA)


    Req #: 247691

     

    Department: UW MEDICINE - PATIENT FINANCIAL SERVICES

     

    Posting Date: 07/16/2025

    Closing Info:

    Closes On 07/30/2025

     

    Salary: $3,977 - $5,687 per month

     

    Shift: First Shift

    Notes:

    This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here ( https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20250130-a11y.pdf)

     

    UW Medicine’s Patient Financial Services Department** has an outstanding opportunity for a **Patient Account Representative 2** **WORK SCHEDULE

     

    + 40 hours per week

    + 100% Remote

    + Days **JOB RESPONSIBILITIES**

    + Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements

    + Analyze and take action on unresolved accounts, including payer denials.

    + Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance

    + Analyze credit balance accounts to determine and take appropriate action

    + Ability to meet deadlines and departmental quality and performance standards

    + Prepare Accounts Receivable adjustments

    + Utilize available resources to obtain eligibility information

    + Update patient demographic, financial and payer information in applicable systems

    + Communicate with Medical Centers' staff, patients and/or third-party payers to obtain or verify billing information, payment, and answer questions or resolve concerns

    + Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution

    + Skip trace return mail accounts

    + Analyze bankrupt or deceased patient accounts

    + Maintain spreadsheets and write original correspondence using Microsoft Excel and Word

    + Evaluate patient accounts for accurate reimbursement based on payer contracts **REQUIRMENTS** High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environmentOREquivalent education/experience. **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community.

     

    University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.