• Lead Cleaner - SUT1

    ABM Industries (Salt Lake City, UT)


    Overview

    Job Summary Details:

    The Lead Cleaner is responsible for giving direction, motivation, and guidance to a team of cleaners.

    Essential Functions:

    + Conducts quality improvement inspections within assigned areas of responsibility.

    + Ensures quality and satisfaction levels are meeting and/or exceeding expectations.

    + Assures the highest quality of customer satisfaction.

    + Assists with Training and Development.

    + Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.

    + Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.

    + Leads and participates in a team to ensure the successful completion of assigned tasks.

    + Responsible for the running and leadership of the shift in the absence of the Supervisor.

    + When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.

    + Assists the Supervisor and Shift Manager in the direction and supervision of field employees.

    + While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.

    + Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

    + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

    Responsibilities:

    + Provides leadership and direction to team members.

    + Provides open communication between field employees and management.

    + Provides positive coaching to team members.

    + Assists with the training of housekeeping staff and schedules work assignments.

    + Assists with making daily and weekly work schedules.

    + Oversees and performs cleaning operations in assigned building.

    + Takes care of keys and access cards for the property.

    + Reports damaged, broken and out of work features/items.

    + Makes sure premises are secured at all times.

    + Oversees and performs additional service requests (tag job) in assigned building.

    + Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.

    + Coordinates scheduling of cleaning crew.

    + Oversees quality of jobs and confirms completion with Area Manager.

    + Provides training to all new hires assigned to the building.

    + Attends and participates in all meeting and training sessions involving assigned property and crew.

    + Completes time sheets, validates time sheet accuracy and delivers time sheets to office.

    + Checks supplies, equipment, and chemicals weekly.

    + Completes order forms completely and accurately.

    + Coordinates equipment usage and inventories.

    + Performs all tasks and duties required of your team.

    + Miscellaneous duties as assigned.

    Qualifications:

    + 1+ yr of similar work experience

    + Customer service experience

    **Shift: 7** :00AM - 5:30PM _(Sunday - Wednesday)_

    **Hourly Pay:** $18.50 /HR

     

    The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

     

    **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf)

     

    \#100

    REQNUMBER: 120950

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.