"Alerted.org

*HR OPERATIONS SPECIALIST*

WHAT IS THE OPPORTUNITY?

This position is responsible for the timely, accurate and efficient maintenance and audit of colleague information that meets the company's operational and legal obligations for data integrity and recordkeeping. Administer bank-wide programs, as the primary lead or back-up, such as transportation (parking, car pool, required surveys, etc.), I-9 recordkeeping (citizenship/work authorization documentation), contractor background checks, and subpoena responses. Perform various transactions in support of the establishment and maintenance of colleague data and records. Ensure timely and organized process. Follow established guidelines and apply detailed knowledge of HR practices and processes. Recommend process change/improvement for the most efficient operations. This position will also be responsible for colleague records management and will serve as back up for other HR Operation Specialists.

WHAT WILL YOU DO?

* Ensure new hire data flows from recruitment system (e.g., ADP Recruitment Management) to Human Resources "core" system of record (UltiPro Ultimate Software). Complete required new hire data entry.

* Complete new hire onboarding requirements, including obtaining NT ID, email address, and Social Security verification.

* Data entry and processing of employment transactions such as hires, transfers, promotions, and change of status into HR system. Ensure that appropriate documentation and approval is obtained for colleague employment data changes. Resolve any data inconsistencies with managers or HR staff.

* Audit data entry performed by other HR Specialists.

* Administer Colleague Self-Service and Manager Self-Service. Audit transactions, ensure supervisors update the appropriate job related changes, research discrepancies and manage the workflow to ensure transactions are posted accurately and on time.

* Maintain colleague electronic personnel records - upload new hire documents and scan colleague personnel documents.

* Review, coordinate and respond to colleague subpoenas for records.

* Maintain I-9 forms in accordance with company and regulatory requirements. Ensure all forms are accounted for and accurately completed according to legal requirements. Follow-up on all expiring documentation and obtain current data. Coordinate with third-party vendor as necessary.

* Coordinate background checks and fingerprinting for all contractors. Escalate any issues to the appropriate HR Business Partner.

* Provide support to colleagues and managers including responding to department email and telephone calls.

* Administer the bank-wide parking and transportation program including maintaining records of colleague and company parking costs, modes of transportation consistent with the AQMD standards, processing parking changes and corresponding colleague payroll deductions, and audit and processing of corresponding invoices. Ensure communication online or by paper is current.

* Coordinate all archive and retrieval of records for the HR Division.

* Other duties as assigned.

WHAT DO YOU NEED TO SUCCEED?

*Required Qualifications**

* Bachelor's Degree or equivalent

* Minimum of 2 years of functional experience with UltiPro or other SaaS HR Systems.

* Intermediate to advanced level of Microsoft Office products.

*Additional Qualifications*

* Technical HRS knowledge - Min. 2 years HR data processing experience, including Manager Self Service Workflow Administration preferred.

* Functional knowledge of HR (HRS, Payroll, Benefits, Compensation, Recruitment and general HR processes).

* Experience with UltiPro systems a plus.

* Ability to apply critical thinking and sensitivity to problem solving.

* Effective verbal and written communication skills.

* Detail oriented, ability to prioritize and be well organized.

* Ability to work independently, multi-task, and manage constantly changing priorities.

* Strong quality control orientation - accuracy and thoroughness in work quality.

* Intermediate level skills in MS Word, Excel.

* Ability to maintain high-level of confidentiality and possesses the professional maturity to handle highly sensitive and confidential information.

* Customer service minded and ability to work cross-functionally with a wide range of colleagues at various levels.

* Bachelor's Degree in Human Resources or minimum of 2 years related experience.

*WHAT'S IN IT FOR YOU?*

*Compensation*Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

* Career Mobility support from a dedicated recruitment team

* Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our [Benefits and Perks](https://careers.cnb.com/benefits).

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https://www.cnb.com/about-us.html).

*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.