• Customer Service - Shift Supervisor

    New Pioneer Food Co-op (Iowa City, IA)


    What You'll Do

    + Supervise and train team members in customer service excellence, cashiering, cash handling, and general department upkeep

    + Perform opening and closing procedures, including drawer reconciliation, safe balancing, and maintaining store cleanliness

    + Ensure consistently high levels of customer satisfaction

    + Foster a safe, respectful, and productive environment for all employees

    What We're Looking For

    + Prior supervisory or managerial experience required, preferably in grocery, food service, or retail

    + Proven track record of delivering excellent customer service in a retail setting

    + Familiarity with organic and natural foods

    + Comfortable working in a fast-paced, team-oriented environment

    + Strong attention to detail and the ability to complete tasks efficiently

    + Ability to lift and carry up to 50 pounds

    + Proficient in English with the ability to perform basic arithmetic

    Additional Details

    This position requires a committed schedule which may include opening, midday, and closing shifts. Additionally, this role requires holiday and consistent weekend availability.

     

    Negotiable based on experience and tenure

     

    This is a full-time position with a benefits package.