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Ambulatory Care Clinic Administrator

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Ambulatory Care Clinic Administrator

Salary

$88,248.09 - $141,764.60 Annually

Location

Oxnard and will require travel throughout Ventura County, CA

Job Type

Full-Time Regular

Job Number

1084HCA-25AA (NW)

Department

Health Care Agency

Division

Ambulatory Care

Opening Date

07/17/2025

Closing Date

8/7/2025 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Description

Under direction, plans, organizes, and directs the full-scope of operational activities of a multidisciplinary team which provides integrated behavioral health services within primary care to ambulatory care patients across the county and performs related duties as required.

The ideal candidate will be a licensed clinician who possesses the ability to plan, organize, and supervise the management of Behavioral Health Integration programs, as defined below, involving high levels of coordination, community visibility, and strategic planning, demonstrates expertise in budgetary analysis, organization, staffing, work measurement, and other management systems supporting line operations for large-scale initiatives, and has in-depth knowledge of behavioral health screening, assessment, treatment, and case management practices. They will excel in staff supervision, uphold personnel practices, and ensure compliance with medical record standards while providing active and positive leadership. Additionally, the ideal candidate will have experience monitoring and reporting on team performance, including metrics related to electronic health records, client outcome goals, productivity, expenditures, and revenue, be knowledgeable about quality improvement processes, possess experience working with patients who have various chronic health conditions, and be bilingual in English and Spanish to effectively serve diverse communities.

The work is characterized by the mix of journey/advanced journey level service activities and supervisory responsibility of assigned programs.

Behavioral Health Clinic Administrator II ( $88,248.09 - $123,559.44 Annually) is the journey level classification in this job series. Incumbents plan, organize, and supervise the management of large programs involving higher levels of coordination, community visibility and/or planning.

Behavioral Health Clinic Administrator III ( $101,250.49 - $141,764.60 Annually) is the advanced journey level classification in this job series. It is distinguished from levels I and II by additional duties involving budgetary analysis, organization, staffing, work measurement and other management systems in support of line operations of larger programs.

EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.

DEPARTMENT/AGENCY: Health Care Agency – Ambulatory Care - Behavioral Health Integration (BHI) program

Behavioral Health Clinic Administrator II and III are Management classifications and are not eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only, which is a Regular position. There is currently one (1) vacancy.

NOTE: If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE

OPENING DATE: 7/17/25

CLOSING DATE: 8/7/25 at 5:00 p.m.

Examples Of Duties

Duties may include but are not limited to the following:

+ Within the scope of a licensed clinician and/or area of expertise, provides oversight and supervision of a multidisciplinary team responsible for providing behavioral health integration services to clients within a primary care setting;

+ Supervises the screening and triage of new clients, coordinates delivery of services by multidisciplinary team; oversees case discussions, reviews client charts to ensure compliance with state and department policies and process;

+ Sets performance standards and continuously evaluates outcomes within the scope of increasing clinical and professional expertise;

+ Selects, trains and supervises multidisciplinary staff;

+ Supervises the collection and entry of all client and cost data needed to evaluate outcomes and cost-benefit, including reviewing charts, ensuring timely client documentation, and compiling reports on clients served and treatment outcomes;

+ Collaborates with the Behavioral Health Manager and Ambulatory Care Quality Department to develop and monitor workflows and procedures to support in meeting various health-related quality metrics. Coordinates with other teams and system resources on behalf of clients and clinic staff to improve interagency collaboration;

+ Prepares written monthly management information reports reflecting team's performance on client outcome goals, productivity, expenditures, and revenue;

+ In collaboration with leadership, identifies possible and actual program and operational problems and assists in the development and implementation of new policies and procedures to resolve them. May carry a clinical caseload and provide clinical coverage based on programmatic needs; and

+ Performs other duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:

Considerable and progressively responsible behavioral health experience which has led to the acquisition of the required knowledge and abilities. The required knowledge and abilities can be obtained by considerable experience in mental health or addiction practice equivalent to:

Clinic Administrator II: Two (2) or more years of behavioral health program experience related to designing, delivering, managing, or evaluating mental health services or initiatives

Clinic Administrator III: Three (3) or more years of behavioral health program experience related to designing, delivering, managing, or evaluating mental health services or initiatives

At least one (1) of those years being completed in a Behavioral Health Integration (BHI) program

Note: Behavioral Health Integration (BHI) refers to the systematic coordination of mental health, substance use, and behavioral health services into primary care, specialty medical care, or other healthcare settings. Rather than treating mental and physical health separately, BHI recognizes that mental health and physical health are deeply interconnected — and seeks to treat the “whole person.” Put simply, BHI means embedding behavioral health care into medical settings so patients can get comprehensive care in one place.

NECESSARY SPECIAL REQUIREMENTS:

+ Licensed as a Clinical Social Worker, Clinical Psychologist, Professional Clinical Counselor, or Marriage and Family Therapist in the state of California

DESIRED:

+ Experience monitoring and reporting on team performance including electronic health record, client outcome goals, productivity, expenditures, and revenue

+ Experience with quality improvement processes

+ Experience working with patients with multiple chronic health conditions

+ Possession of a valid California driver license

+ Bilingual in English and Spanish

Knowledge, Skills and Abilities:

Thorough knowledge of:

+ Primary Care/Behavioral Health Integration models

+ behavioral health screening, assessment, treatment, and case management practices

+ Ambulatory Care clinical policies and procedures

+ understanding of behavioral health levels of care and local county departments

+ staff supervision and personnel practices

+ other local public agency goals and practices

Comprehensive ability to:

+ diagnose, triage, and treat patients with behavioral health disorders and substance use disorders

+ utilize personal computing hardware and software

+ prepare reports

+ maintain medical record standards

+ work independently toward specific goals

+ provide active and positive leadership

+ develop community resources; work within budget constraints

+ respond effectively to crises; effectively handle persons who are angry, demanding, emotionally upset and/or resistant to treatment

+ evaluate safety and risk factors for staff and clients

+ maintain cooperative working relationships with staff, community members, and other governmental agencies

+ communicate effectively, both orally and in writing

Recruitment Process

FINAL FILING DATE : Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Thursday, August 7, 2025.

To apply on-line, please refer to our website at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 677-5184 for application materials and submit them to County of Ventura Human Resources- Health Care Agency, 646 County Square Drive, Ventura, CA 93003.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral\_Transfer.pdf) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – Qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – Qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to the written examination.

TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

ORAL EXAMINATION - 100%: A job-related oral examination may be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process may consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence, using proper grammar and complete sentences to showcase your writing skills. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.

For further information about this recruitment, please contact Nathan Wood by e-mail at [email protected] or by telephone at (805) 677-5232.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

+ Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

+ Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

+ Memorandum of Agreement

Union Codes: MB3, MB4, MS, MT, MCC, MU

01

Describe your progressively responsible behavioral health work experience as it relates to client screening, assessment, treatment, and case management practices. Please include the following in your response:

+ Name of employer(s)

+ Dates of employment reflected as MM/YYYY to MM/YYYY or Present

+ Number of hours worked per week

+ Position title

+ Specific duties you performed

NOTE: Do not copy and paste a response to another question. Do not refer to an attached document.

NOTE: This experience must be included in the Work History section on your application.

If you do not have this experience state, "No experience."

02

Describe your experience with Behavioral Health Integration, as defined in the job bulletin. Include your role in the coordination of mental health, substance use, and behavioral health services into primary care settings. Please include the following in your response:

+ Name of employer(s)

+ Dates of employment reflected as MM/YYYY to MM/YYYY or Present

+ Number of hours worked per week

+ Position title

+ Specific duties you performed

NOTE: Do not copy and paste a response to another question. Do not refer to an attached document.

NOTE: This experience must be included in the Work History section on your application.

If you do not have this experience state, "No experience."

03

Describe your experience with staff supervision and personnel practices. Detail your role in any progressive discipline, performance appraisal, and providing training, mentoring, and coaching to subordinates. Please include the following in your response:

+ Name of employer(s)

+ Dates of employment reflected as MM/YYYY to MM/YYYY or Present

+ Number of hours worked per week

+ Position title

+ Specific duties you performed

NOTE: Do not copy and paste a response to another question. Do not refer to an attached document.

NOTE: This experience must be included in the Work History section on your application.

If you do not have this experience state, "No experience."

04

Select the option below that that applies to your current licensure. Please ensure that all details are listed in the "Certificates and Licenses" section of your application.

+ Licensed Clinical Social Worker (LCSW)

+ Clinical Psychologist

+ Professional Clinical Counselor (PCC)

+ Marriage and Family Therapist (MFT)

+ I am not licensed in any of the above.

05

Provide an example of a time when you demonstrated active and positive leadership, and explain the impact it had on your team or organization. If you do not have this experience state, "No experience."

06

Describe any experience you may have regarding monitoring and reporting on team performance as it relates to electronic health records, client outcome goals, and productivity. If you do not have this experience state, "No experience."

07

Describe your experience working with patients with multiple health conditions. If you do not have this experience state, "No experience."

08

Describe any experience with quality improvement processes. If you do not have this experience state, "No experience."

09

Are you bilingual (English/Spanish)?

+ Yes

+ No

Required Question

Employer

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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