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Sr Manager - IT Appl Dev
- United Airlines (Chicago, IL)
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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what’s next. Let’s define tomorrow, together.
Description
As the Senior Manager of IT Application Development, your responsibilities will be to own Network Planning Tools and its supporting systems. Your role will involve driving the strategy for the automation & integration of the various Network Planning systems, focusing on performance, scalability, and security. You will lead the team in conceptualizing innovative ideas and bring them to life. The primary focus will be on utilizing cloud computation, AI and Machine Learning to implement memory and compute intensive applications that impact the airline network. You will need to collaborate extensively with the business partners and other groups in DT to process the planned airline schedule and integrate seamlessly with their workflows across the organization. You will also play the role of a thought leader in research and implementation of new methodologies and technologies in Network Planning. Providing hands-on leadership in the design, analysis, and development of scalable solutions will be expected of you. This includes focusing on solutions architecture and driving organizational change. Collaborating effectively with all stakeholders and various teams within the organization will be imperative to meet the company’s strategic objectives. Your role will require a strong blend of technical expertise, leadership skills, and the ability to foster collaboration
Develop and implement a comprehensive strategy in alignment with business objectives:
+ · Manage the full lifecycle of projects, including planning, development, testing, and deployment. ·
+ Ensure the quality and scalability of solutions by establishing best practices and governance procedures. ·
+ Monitor the performance of solutions and conduct regular reviews to ensure they deliver the expected business benefits. ·
+ Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions
Delivery/Support: Accountable for gaining and maintaining alignment of delivery success criteria with business partners:
+ · Accountable for effective project management and delivery of work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals ·
+ Accountable for identifying needs, securing commitments and monitoring progress of deliverables from internal and external service provider teams ·
+ Provide cost estimates and business case updates ·
+ Accountable for ensuring technology solutions comply with architectural standards ·
+ Responsible for communication of progress to senior IT and Business leadership ·
+ Responsible for organizing and maintaining performance of any application issues in accordance with agreed SLA
IT Process Management and Administration:
+ Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs ·
+ Budget and cost management for the projects/programs ·
+ Ensures projects/programs are completed within the committed time and budget and are integrated with other software applications
+ Directs multiple teams of developers involved in the analysis, design and development of complex and large scale applications which may include both projects and programs.
Development Standards, Tools & Architecture:
+ · Create a team structure and process for quality control during development, testing for debugging code and deployment ·
+ Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed.
+ Ensure adherence to code scanning and other security protocols are adhered to during development and release.
+ · Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed ·
+ Remain informed of new technologies and/or business processes and incorporating those technologies to improve the productivity of the applications staff and software systems' maintainability ·
+ Drive continuous improvement and be adaptable to changing designs and to adding performance enhancements ·
+ Play a key role in formulating and following the procedures and processes for development Play a key role with the formation of agile delivery teams for development and technology delivery
Product Development and Roap:
+ · Understand and partner with United business and DT leadership teams along with product SMEs to define the end-state vision, goals, and strategy of the product and create multi-year product development strategy and tactical plans. ·
+ Share knowledge and collaborate to come up with effective and innovative solutions to problems. ·
+ Maintain up-to-date knowledge of technology trends and advancements.
Collaboration and Stakeholder Partnership:
+ Engage, collaborate and partner with stakeholders, technical and business, to understand business requirements and user expectations, and lead the development of solutions that meet functional and technical requirements. ·
+ Collaborate with cross-functional teams, including IT operations, security, and quality assurance, to ensure the reliability, security, and scalability of our applications. ·
+ Foster strong relationships with business partners, acting as a trusted advisor and advocate for the IT department.
+ · Collaborate with various departments to identify and prioritize process automation opportunities.
+ Be a Thought Partner, i.e. engaged with Business Owners/Business Process Development
Leadership:
+ Lead a multi-functional impactful team responsible for designing, developing, and maintaining SaaS based applications, and content management system ·
+ Manage vendor development teams assigned to projects and core support ·
+ Mentor and develop team members, providing guidance on technical skills, best practices, and career growth opportunities Establish department and individual goals ·
+ Assess and recommend improvements to the organization structure, roles and responsibilities ·
+ Participate actively in future strategy, goals, objectives, and operational performance ·
+ Create and maintain a high performance by interacting and mentoring junior and senior level developers ·
+ Perform short and long term resources planning to ensure the proper number of resources and right skills are available to meet project goals and schedules ·
+ Use creative and proactive leadership skills to address project challenges and opportunities
Qualifications
Required Skills:
+ Bachelor's degree in information technology, Computer Engineering, Machine Learning or related field
+ 3+ years fof web development (JS, React..) ·
+ +5 years of experience building large-scale distributed applications with C++, java and/or python in AWS or other cloud environments ·
+ +7 years of IT and business/industry work experience ·
+ At least 2 -4 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
+ Understanding of system architecture principles, including the ability to design scalable and reliable solutions ·
+ Proficient in project management methodologies, including Agile and DevOps practices. ·
+ Leadership experience and the ability to guide and inspire a team.
+ Project management skills may also be beneficial. ·
+ A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices ·
+ Advanced technical and business knowledge in software development life cycle, quality assurance, project management and other related disciplines/processes
+ Well versed in Agile development and requirements management processes
Preferred Skills:
+ Master's degree
+ Airline experience
The base pay range for this role is $137,275.00 to $178,670.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
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