"Alerted.org

Summary:

As an Ops Data Engineer, you will play a crucial role in ensuring the reliability and integrity of our data pipelines and systems on GCP. You'll be responsible for triaging, researching, and resolving data-related incidents, performing root cause analysis, and collaborating with the data engineering team to implement sustainable solutions. This role requires a strong understanding of data processes, excellent problem-solving abilities, and effective communication & collaboration skills.

Essential Duties and Responsibilities:

+ Triage and prioritize incoming data incident tickets, effectively communicating with Product Owner and other stakeholders to gather necessary information.

+ Research and analyze data issues across various GCP services and data pipelines, identifying the root cause of discrepancies and failures.

+ Resolve data incidents by implementing corrective actions, performing data corrections, and restarting/reprocessing data flows as needed.

+ Collaborate with Senior Data Engineers and Data Architects to escalate complex issues and contribute to long-term solutions.

+ Monitor data pipeline health and performance, proactively identifying potential issues and trends.

+ Document incident details, resolutions, and contribute to a knowledge base for common data issues.

+ Participate in on-call rotations to provide timely support for critical data incidents.

+ Assist in the testing and validation of data pipeline changes and new deployments.

+ Contribute to the continuous improvement of our data operations processes and tools.

+ Perform some light SQL and Python development as needed

Qualifications:** **Required Education:

Bachelor’s Degree or 4 years equivalent professional experience

Required Experience:

+ 3-4 years of professional experience in data operations, data support, data analysis, or a similar role with exposure to data systems.

+ Proficiency in SQL, with a good understanding of relational databases.

+ Experience with Python for scripting and data manipulation.

+ Familiarity with Google Cloud Platform (GCP) services related to data (e.g., BigQuery, Cloud Storage, Pub/Sub).

+ Understanding of ETL/ELT processes and data flow concepts.

+ Strong problem-solving and analytical skills with an ability to diagnose data discrepancies.

+ Ability to work independently and as part of a collaborative team in a fast-paced environment.

+ Good communication and interpersonal skills, with the ability to explain technical issues clearly.

+ Experience with incident management and ticketing systems (e.g., Jira, ServiceNow).

+ Proficiency with version control systems (e.g., Git, GitHub).

Preferred Experience:

+ Experience with data monitoring and alerting tools.

+ Familiarity with data quality frameworks and best practices.

+ Exposure to Agile development methodologies.

Computer Skills Required:

+ Strong oral and written communication skills, including the ability to document technical issues clearly.

+ Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.