• UX Research Participant Recruitment Coordinator

    US Tech Solutions (San Bruno, CA)


    Duration: 6 Months (Hybrid)

    About the Role:

    + As a UX Research Participant Recruitment Coordinator, you'll have the opportunity to support our research activities and broader UX operational needs.

    + We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work independently.

    Key Responsibilities:

    + Manages end-to-end participant recruitment for UX research studies.

    + Collaborate with researchers to understand study needs, maintain constant communication on recruiting progress and meet their specified goals in a timely manner.

    + Recruit research participant candidates drawn from enrollees in our public program, customer databases/lists and employee referrals.

    + Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses and phone interviews.

    + Coordinate the logistics of user research, including participant scheduling, facility scheduling, distribution of incentives, and working with vendors.

    + Leverage creative solutions to develop a participant pipeline & strategy to populate and maintain a participant database.

    + Develops and maintains robust documentation for UX design and research processes.

    + Continuously identifies and implements improvements across UX team operations.

    Experience (Mandatory):

    + 2+ years’ work experience in any of the following areas:

    + Coordination/administrative/project management support.

    + High-touch customer support.

    + Recruiting (whether for study participants or job candidates).

    + Organized, detail oriented and able to work independently on multiple projects at once.

    + Client/customer-facing experience.

    Education:

    + Bachelor's degree, or equivalent practical experience.

    About US Tech Solutions:

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

     

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.