• Customer Account Specialist

    Butler America (Phoenix, AZ)


    Customer Account Specialist

     

    Job ID: #71307

     

    Pay Range: $30-36

    Job Description:

    We specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.

     

    Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.

     

    + High level of computer transactions daily, administering up to 150+ orders

    + Customer interaction management, both internal and external

    + Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders

    + Managing, interpreting, and executing customer contractual requirements

    + Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties

    + Determining validity and disposition of warranty claims

    + Adhering to Global Trade compliance regulations

    Preferred Qualifications

    + SAP

    + US Government Repair Contract Administration

    + FAR’s and DFAR’s

    + CAV

    + PIEE

     

    US Citizen candidates only

    Benefits provided:

    + 401K

    + Medical, dental, and vision

    + Sick time as applicable to state law

     

    Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and “Know Your Rights” Poster is available here: Applicant and Employee Notices (https://butler.com/wp-content/uploads/2024/03/BAA-Website.HR-Documents.2024.03142024-new.pdf) .

     

    Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at [email protected].