• Sr. Director, Sales Operations & Enablement

    Lowe's (Mooresville, NC)


    Your Impact

     

    The Sr. Director, Sales Operations & Enablement is a strategic leader responsible for driving sales enablement across Lowe’s Pro Sales organization, encompassing both Residential and Commercial segments. This role leads the design and execution of onboarding, training, and continuous development programs for inside and outside sales teams. With a strong foundation in sales analytics, portfolio planning, and scalable process development, the Sr. Director brings an operational mindset, strong people leadership, and a process-driven approach to a fast-paced, growth-oriented environment. This leader partners closely with Sales and Executive Leadership to identify and address organizational and technological gaps, while managing a high-performing team to deliver initiatives that enhance salesforce effectiveness, support business objectives, and elevate the customer experience.

    What You Will Do

    + Develop and execute comprehensive sales enablement strategies, including onboarding, training, and continuous development for both field and inside sales teams.

    + Design and implement scalable processes and standard operating procedures (SOPs) to support a high-performing sales organization.

    + Lead portfolio planning and sales analytics to guide strategic decision-making and optimize salesforce effectiveness.

    + Identify customer and operational needs; analyze resources, costs, and forecasts; and integrate findings into actionable business plans.

    + Monitor and improve business processes to drive operational efficiency, including identifying opportunities for automation and process improvement.

    + Collaborate with Sales Leaders to develop and deploy effective sales methodologies aligned with Lowe’s Pro Sales strategy.

    + Partner with executive leadership to address headcount planning, technology support, and infrastructure needs.

    + Support consultative and services-based selling approaches, with a focus on national accounts and construction-related segments.

    + Lead and manage a high-performing team of directors, managers, and analysts, fostering a culture of accountability, collaboration, and continuous improvement.

    + Oversee all aspects of people leadership, including recruiting, hiring, coaching, and performance management.

    + Operate effectively in a fast-paced, dynamic environment, applying a strategic lens and operational mindset to all initiatives.

    Minimum Qualifications

    + Bachelor's Degree General Education/Business and 10+ Years Experience developing and implementing sales enablement and operations initiatives for field salesforces, data analytics, and performance reporting Experience in retail, a plus

    + 5-7 Years Experience with leading a team with an emphasis on development, accountability, and delivering business results

    Preferred Skills/Education

    + Master's Degree General Education/Business and 3-5 Years Experience leading a large scale salesforce transformation effort Experience working in a Fortune 500 corporate environment, Omni-channel retail preferred

     

    About Lowe’s

     

    Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

     

    _Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

     

    Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.